• 1098-T
  • This 1098-T season has several impactful changes to processing, and we thank you for your attention to the upcoming training.
  • Currently, the SF Team is working on the Prior Year Process, please see the 1098-T Business Process Guide 2025 (page 32) for more information.
• Tribal Elder Waiver  
  • Please submit a ticket to the SF Team if you will be using this new optional waiver, more information can be found on the Tuition Waivers & Residency Classifications page (under Optional Waivers).
• Student test accounts in production
  • Do you use student test emplids in the PRD environment?
  • If so, please keep in mind that clearing any student account balances on a regular basis is an appropriate practice and must be done prior to Fiscal Year End.
• CtcLink mobile platform (HCX) & delivered payment plans:
  • We’ve identified an issue where students are enrolled in a Delivered PeopleSoft Payment Plan multiple times if they select the Enroll button more than once in HCX. A ticket has been submitted to HCX for solution/fix.
  • Please ensure your students are aware that they should only press the Enroll button one time during the process while we work towards a solution.
• Student Institution Set reminder
  • Although we are past the majority of new users coming from Legacy, it is still important for first time students to activate their ctcLink account from the web browser (laptop or phone) so that their account is properly assigned a Student Institution Set. Please do not direct first time students to activate their ctcLink login through the HCX mobile app.
  • Please find Bellevue College’s instructions here.

Student Financials Enhancement Requests

• ER266  Student Financial Responsibility Agreement (SFRA)
  • Winter term (Cohort 2) testing is now available in the PCD environment
  • Please update your ticket with any questions/concerns.
  • Find updated resources via the SFRA QRG/Resources link
• ER274  Cashier Receipts renovation work
  • The student cashier receipt has been updated and is available for use in PRD.
  • The corporate cashier receipt is being tested now, and we will notify upon its move to production.
• ER323  Running Start 9-10 Rule Recission
  • Solution is in testing now & will be in production for fall term

• Canvas:
  • The Pillar Work Session Info is now ctcLink Learning Opportunities Information. We have made some helpful updates and you will now find all training and work sessions listed in one area (they are also still listed in respective courses). If you do not have access to this useful resource you can register on the ctcLink Training & Learning Opportunities page.
• QRG Updates:
  • Create or Copy Payment Plan: Information regarding setting up the SF Institution Set was updated; colleges will need to submit a ticket to SF support for any changes.
  • Tuition Calculation After Enrollment Cancellation: Updated information regarding using the correct Run Control ID.
  • Post and Review Student Payment: Updated images and video to reflect ER274 receipt updates.
  • SFRA: Updated 3C Engine steps to include information for both SFRA Letters, added "Signed SFRA Communication” example wording, added BEdA process example.

Recent:

• Fall Back to Basics: Cashiering, Refunds & Payment Plans 9/8/2025

Upcoming:

• September 26  SF Drop-in Session: 1098-T
• October 13  SF Training: Get to know your SF Team & Q&A Follow up from Fall Back to Basics
• October 20  FA/SF Cross Pillar Training: Customer Account Review Basics
• October 16 & 17  BAR in Yakima  SF to Review Past Due Processing/Collections/STARHR
• October 27  SF Work Session: 1098-T Kick off
• October 31  SF Drop-in Session: 1098-T

COMING SOON: SF Training & Work Sessions Survey

Your voice matters. Help shape the future of SF Trainings and Work Sessions by sharing your insights in our upcoming survey. Whether you're passionate about improving processes, enhancing collaboration, or just want to be heardthis is your chance to make a difference.

Today I Learned…

Ironically, the fear of long words is called Hippopotomonstrosesquippedaliophobia. The 36-letter word was first used in the first century BCE to criticize writers with an unreasonable penchant for long words.