Payment Plans (HCX)
Purpose: Use this document as a reference for creating payment plans on your mobile device.
Audience: Students.
The appearance of college mobile applications may vary across institutions. This guide provides a general overview; however, your college's app may feature unique images and options.
Not every college offers payment plans for every academic term. If a payment plan is not available, you may see a message such as “You are not currently eligible to enroll in any payment plans” when attempting to enroll. This does not necessarily mean there is a problem with your account — it may simply mean that payment plans are not offered for that particular term.
If you believe you should be eligible, contact your college’s Cashier’s Office or Business Services Office for assistance.
Important: Please click the Enrollment button only once and wait to process, doing multiple times may create duplicate information on your student financial account.
- On the Mobile (HCX) Springboard page, select the ctcLink Login tile.
- The ctcLink Login page displays.
- Enter your ctcLink ID.
- Enter your Password.
- Select the Sign In button. The Okta Account section of the ctcLink Reference Center provides helpful information on accessing your ctcLink account.
- Under Financials from the sidebar navigation, choose Payment Plans.
- The Select Payment Plan page will display available plans.
- Example: 2257 FALL 2025 PMT PLAN with details on:
- Maximum Amount.
- Number of Installments.
- First Due Date.
- Example: 2257 FALL 2025 PMT PLAN with details on:
- Select the plan and click Next in the lower-right corner of the page.
- Carefully review the details of your Installment Schedule.
- Check for the following information:
- Due Dates for each payment.
- Installment Amounts (amount due per installment).
- Administrative Fees (if applicable).
- Total Installment Amounts (installment plus any fees).
- If everything appears correct, click Enroll to continue. If you do not wish to proceed, click Cancel to exit the Payment Plan.
- A pop-up agreement will appear.
- Read the terms carefully:
- If you default on any installment, the full amount may become due immediately.
- A hold may be placed on your account if you miss payments.
- Check Yes, I have read the agreement.
- Click Enroll. If you do not wish to proceed, click Cancel to exit the Payment Plan.
Important: Please click the Enrollment button only once and wait to process, doing multiple times may create duplicate information on your student financial account.
- A Results page will confirm successful enrollment.
- The installment schedule will be displayed again with due dates and amounts.
- Click View My Account to view the What I Owe page.
- The What I Owe page shows:
- Total Due amount.
- Itemized charges (student fees, online fees, payment plan charges).
- Payment Plan Charges will appear with their due dates.
- From What I Owe, select Make a Payment.
- The Make a Payment process includes six steps:
- Select Payment Method (Credit Card).
- Specify Payment Amount (choose installment or full).
- Confirm Payment Amount.
- Redirect to Third Party Page (payment processor).
- Submit Payment.
- View Payment Result.
- Payments must be made by the listed due dates.
- Missed or late payments may result in holds on your account.
- Always verify charges under What I Owe to ensure accuracy.
- If you expect financial aid, check the View Financial Aid option to confirm how it applies to your balance.
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