SF June Updates 6/18/2025

Please take a moment to review the following updates from your State Board Student Financials Team:

Second Journal Sets (SJS) Open for 2026 Fiscal Year Updates

  • SJS item type update access in ctcLink is now open so that accounting chart string information may be updated by CTC Staff.
  • Access will be open to staff with the ZD_SAR_2ND_JRNL_SETUP role.
  • Access will be open between the dates of Monday June 2nd through Friday July 11th.
  • After access is removed, all SJS item type updates will require a SW ticket & item type form.

Nelnet Connector Upgrade

  • The update to Nelnet’s interface (aka connector) is being tested now and should be available in production in the next week. Summer (2255) and Fall (2257) plans will begin to use the new connector.
  • The latest version of their connector will include new features like service indicators for terminated agreements, past due balance payment plans, and international student payment plans. Contact your account representative to find out more information.
  • In the past we accepted emails for adding new plans to production. Now we have a SW request type of “Nelnet”. Submit a ticket so we can track this important work. ctcLink Support > Student Financials > SF: NELNET

25/26 Tuition Rates

Cybersource – Reminder: Check Your Keys & Contacts!

  • To avoid disruptions to student online payment processing, please review and note the expiration dates of your Cybersource secret keys.
  • CyberSource will send out email notifications of soon to expire keys. Keeping contact information up to date will ensure that you are informed about Key Expiry Dates.
  • We recommend submitting a ticket to the SF Team at least two weeks in advance so we can support you through the update process and ensure everything continues running smoothly.

1098-T Statements

  • Join us on Monday, July 14th at 1pm as we explore the following two pressing topics in-depth:
    • 1098T Prior Year adjustment issues - When activity to a prior calendar year takes place, and a prior year 1098T has not already been generated, it causes an inaccurate current year 1098T.
    • Citizenship Status and ER-999 - Questions related to citizenship have been removed from the Admissions Application.

SF Enhancement Requests

  • ER253  Student Self-Service: Make a Payment (Fluid)
  • ER266  Student Financial Responsibility Agreement
    • Attached to this email is the most recent update messageto go out on this important mandate. Please review it for additional information.
  • ER274  Cashiering Receipts Renovation
    • We will continue testing and look forward to showing these updates to the CTC community very soon.
  • ER295  in PRD as of 6/5
    • Previous Behavior: When the Review Credit History process was run, the system displayed the following message under the Credit History and Collections section: “This student is currently in Collections.” This message was misleading for students who were still in the early stages of the collections timeline (e.g., 30-, 60-, or 90-day notices) and had not yet been officially referred to a collection agency. Its visibility caused unnecessary concern and confusion.
    • Updated Message: To improve clarity and better reflect a student’s actual status, the global message has been updated to: “Payment is overdue. The outstanding balance may be sent to a debt collection agency.” This revision more accurately describes the situation without causing undue alarm. The updated message is now in effect for all colleges using the Collections process in ctcLink.

SF Trainings/Work Sessions

  • FA/SF/FIN Cross-Pillar Work Session: Reconciliation Show & Tell Bellevue College (6/5/25)
    • This session emphasizes the importance of interdepartmental communication during monthly reconciliation processes and reviews key steps unique to Bellevue College in their local reconciliation business process. (Canvas link & session recording)
  • Washington Waives (6/2/25)
  • The Great Ledger Migration (5/22/25)
    • An overview on how SF transactions jump over the fence into the Finance pillar/General Ledger, focus on specific SF related fiscal year end considerations, and review how Second Journal Set item types may be updated locally instead of via State Board ticket. (Canvas link & session recording)
  • REMINDER on theQRG “SF - Student Financials Resources”
    • Contains the following important links:

We appreciate your time and energy in working with us on so so many important issues that impact the students in Washington. As always, if you have any questions or concerns, please don’t hesitate to reach out to us at [email protected].

-Your State Board SF Team

Student Financial Responsibility Agreement (SF.pdf

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