The Student Alert process gives instructors and advisors the ability to raise a flag on behalf of students who may need additional support for academic success. Alerts can be submitted through the Advisor or Faculty Homepage. When an alert is submitted, a notification goes to a team of Responders (determined by the institution) who can review the alert. During the review process, the Responder can complete the alert which will trigger a notification to the student and the staff member who submitted the alert. The student notification email will be a custom message related to the Alert Code chosen by the instructor or advisor.

The following will need to first be completed before testing Student Alert:

1. Add one or more Employee ID’s to each Alert Organization. This creates the groups of Responders.
2. The person who is submitting a Student Alert as an instructor needs to be added to the Instructor/Advisor table, and be assigned as the instructor for a class on the Maintain Schedule of Classes page.
3. Students will need to be enrolled in the instructor’s class.
4. Note that the Student Alert functionality is open to advisors/instructors based on a date range that must be entered in the Term/Session table.

The information below is intended to provide colleges guidance on performing a User Acceptance Test on this business process. The business process shown in the flow diagrams below may be only part of what is needed to complete an end-to-end test of a full business cycle. Coordination with other colleagues at your college in advance of commencing testing is key to success. In the same way that it doesn't take a single individual to operate the business of running a college it will require coordination across departments to successfully test a  business flow from beginning to end.

Printable View of CC.003.5 Student Alert Flow Diagram

• CC.003.5.1 Add Student Alert Date Range to the Term/Session Table
  • 9.2 Open and Close Student Alert by Adding a Date Range
• CC.003.5.2 Add Responder ID's to the Alert Organizations
  • 9.2 Create a Student Alert Organization
  • 9.2 Add or Remove Alert Organization Responder Groups for Routing Student Alert Notifications
  • 9.2 Add or Remove Responders to a Student Alert Organization
• CC.003.5.3 Enter Student Alert in Faculty Center (Fluid)
  • 9.2 Submit a Student Alert through Faculty Center
• CC.003.5.4 Enter Student Alert in Advisor Center (Fluid) 
  • 9.2 Submit a Student Alert through Advisor Homepage
• CC.003.5.5 Review Student Alert
  • 9.2 Review Student Alert
  • 9.2 Review Student Alert on the Admin Notification Page

• Submit a Student Alert as an Instructor
• Review a Student Alert

• Error Condition Responder can’t view an alert because their ID is not assigned to the associated Alert Organization
• Error Condition  Staff person can’t submit an alert for a student who is not enrolled

CC.003.4 Enrollment

CC.003.6 Graduation