CC.003.5 Student Alert (Project Archive)

User Acceptance Test Overview

The Student Alert process gives instructors and advisors the ability to raise a flag on behalf of students who may need additional support for academic success. Alerts can be submitted through the Advisor or Faculty Homepage. When an alert is submitted, a notification goes to a team of Responders (determined by the institution) who can review the alert. During the review process, the Responder can complete the alert which will trigger a notification to the student and the staff member who submitted the alert. The student notification email will be a custom message related to the Alert Code chosen by the instructor or advisor.

The following will need to first be completed before testing Student Alert:

  1. Add one or more Employee ID’s to each Alert Organization. This creates the groups of Responders.
  2. The person who is submitting a Student Alert as an instructor needs to be added to the Instructor/Advisor table, and be assigned as the instructor for a class on the Maintain Schedule of Classes page.
  3. Students will need to be enrolled in the instructor’s class.
  4. Note that the Student Alert functionality is open to advisors/instructors based on a date range that must be entered in the Term/Session table.

The information below is intended to provide colleges guidance on performing a User Acceptance Test on this business process. The business process shown in the flow diagrams below may be only part of what is needed to complete an end-to-end test of a full business cycle. Coordination with other colleagues at your college in advance of commencing testing is key to success. In the same way that it doesn't take a single individual to operate the business of running a college it will require coordination across departments to successfully test a  business flow from beginning to end.

Self-Paced Training Materials (Advanced Prep)

To prepare yourself in advance for the richest testing experience below are required Canvas Courses. Successful course completion is a prerequisite to participate in all UAT activities.

  • CA100 Advisor Self-Service
  • CF100 Faculty Self-Service

To register for these required courses visit the ctcLink Training Registration Page.

Additional Resources

Instructor-Led Training Materials and Recordings

Instructor-Led Training Materials

Training Session Recording

Background Configuration Information

Student Alert must be enabled by entering the dates for the quarter during which the pages should be accessible to faculty and advisors. This is done using the Related Content link on the Term/Session page (Set Up SACR > Foundation Tables > Term Setup > Term/Session Table).

Minimum Test Case (Data) Scenarios:

  • Submit a Student Alert as an Instructor
  • Review a Student Alert
  • Error Condition Responder can’t view an alert because their ID is not assigned to the associated Alert Organization
  • Error Condition  Staff person can’t submit an alert for a student who is not enrolled

Previous Step in the High Level UAT Framework:

Next Step in the High Level UAT Framework:

Links to User Acceptance Test 'How To' Information:

Overview of User Acceptance Testing

Security Matrix Mapping Information

The information below provides those completing the Security Matrix Mapping templates with the Menus, Pages and Role names needed to execute the User Acceptance Testing relevant to  this UAT guide.

CC.003.5.1 Add Student Alert Date Range to the Term/Session Table:

MENU: NavBar > Navigator > Set Up SACR > Foundation Tables > Term Set Up > Term/Session Table
ROLENAME: ZZ Early Alert Reviewer 2, ZZ SACR Term Config, ZZ Student Alert Config

CC.003.5.2 Add Responder ID's to the Alert Organizations:

MENU- Create a Student Alert Organization: NavBar > Navigator > Curriculum Management > CTC Custom > Student Alert > Alert Organization
ROLENAME: ZZ Student Alert Config
MENU- Add or Remove Alert Organization Responder Groups for Routing Student Alert Notifications: NavBar > Navigator > Curriculum Management > CTC Custom > Student Alert > Alert Routing
ROLENAME: ZZ Student Alert Config
MENU-Add or Remove Responders to a Student Alert Organization: NavBar > Navigator > Curriculum Management > CTC Custom > Student Alert > Alert Organization
ROLENAME: ZZ Student Alert Config

CC.003.5.3 Enter Student Alert in Faculty Center (Fluid):

MENU: ctcLink Gateway > Faculty Center

CC.003.5.4 Enter Student Alert in Advisor Center (Fluid):

MENU: ctcLink Gateway > Advisor Homepage > Advisor Center

CC.003.5.5 Review Student Alert:

MENU- Review a Student Alert: NavBar > Navigator > Curriculum Management > CTC Custom > Student Alert > Review Student Alert
ROLENAME: ZZ Student Alert Config, ZZ Student Alert User
MENU- Review a Student Alert on the Admin Notification Page: NavBar > Navigator > Campus Community > Notifications > Admin Notifications
ROLENAME: Not a college accessible role. Work with State Board Customer Support to review notifications.

PDF Version of Flow Diagram for Printing


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