9.2 Performing Applicant Self Service Activities (Fluid)

Purpose:  Use this document as a reference for how to perform activities in self-service in ctcLink.

Audience:  Internal Applicants.

A user cannot upload a resume using this process. Resumes must be uploaded when applying for a job opening.

Perform Applicant Self Service Activities

Navigation:  Home Page > Careers Tile

Careers tile
  1. The Careers page displays.
  2. Select the My Job Applications link.
careers page select job applications link
  1. The My Job Applications page displays.
  2. Select the Add Attachments button to upload additional documentation.
  3. Note: If the applicant has applied for jobs or has previously uploaded any documents, they will display on this page.
add attachment button
  1. The Add Attachment pagelet displays.
  2. Select the desired document from the Attachment Type drop-down menu.
  3. Enter the Attachment Title.
  4. Select the Continue button.
continue button for add attachment
  1. The File Attachment pagelet displays.
  2. Select the My Device tile.
my device tile in file attachment pagelet
  1. A file search window opens.
  2. Locate the applicable file on your device and select Open.
  3. The select file displays on the File Attachment pagelet.
  4. Select the Upload button.
upload button
  1. The File Attachment page refreshes with Upload Complete confirmation.
  2. Select the Done button.
upload complete
  1. The Add Attachment pagelet displays.
  2. Select the Save button.
add attachment save button
  1. The My Job Applications page displays.
  2. The document displays in the My Cover Letter and Attachment section.
  3. Select the Careers button to return to main Careers page in preparation for the next section.
my job applications page updated with attachment
  1. The process to upload an attachment is now complete.

There are two ways to enter references:

  1. Using the My Job Applications Page: Follow the same steps used to upload a cover letter. Select personal or professional references to upload.
  2. Responding to a Request for References: The recruiter or interviewer may request references, if this is the case a Notification flag will display on the Job Search page. The candidate will also receive an email. The candidate can also enter references from the request. The steps below will outline this process.
  1. From the Careers page, select the My Job Notifications link.
My Job Notifications link
  1. The My Notifications page displays.
  2. Select the Please add your references link.
please add your references link
  1. The Applicant References page displays.
  2. Select the [+] button.
applicant references page
  1. The Add Reference page displays.
  2. Enter the required reference information.
  3. Select the Save button.
add reference and save
  1. The Applicant References page displays with added reference.
added reference on applicant references page
  1. The process to add a reference is now complete.
  2. Return to the Careers page.

Applicant information includes name and contact information from the human resources record. The user can review this information from within ctcLink Candidate Gateway, but cannot update it here.

Note: Notice the information on this page is read only. Employees cannot change their name or contact information on this page, a request must be submitted to HR for changes.

  1. From the Careers page, select the My Contact information link.
My Contact Information
  1. The My Contact Information page displays.
  2. Select the desired option from the Contact Method drop-down menu.
  3. Select the Save button.
My contact information page
  1. The process to review contact information and update the contact method is now complete.
  2. Return to the Careers page.

Applicant information includes name and contact information from the human resources record. The user can review this information from within ctcLink Candidate Gateway, but cannot update it here.

  1. From the Careers page, enter the search criteria into the Search Jobs field, or select the View all Jobs link.
search jobs view all jobs
  1. The Search Jobs display.
  2. Select the desired job opening link.
search jobs page
  1. The Job Description page displays.
  2. Select the Email this Job button.
  3. Note: The Refer a Friend option is not used.
email this job link
  1. The Email Job page displays.
  2. Enter the email address for a friend in the To field.
  3. Note: To enter multiple email addresses, use a comma to separate each address. Changes cannot be made to the Message section. The Your Name field and the Subject field can be changed as needed.
  4. Select the Send button.
Email Job page
  1. The process to email a job opening is now complete.
  2. End of procedures.

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