TAM - General Q&A

Below are some questions regarding TAM processes from end users along with the answers and any applicable screenshots.  This information is shared as an additional resource.

Reviewing the Job Applicants

Q:  What is the difference between "Recruiting Actions" and "Applicant Actions"?

A:  Applicant Actions affect the overall applicant record rather than a specific application.  Examples include; Forward Applicant, Send Correspondence and Link Applicant to a Job.

Recruiting Actions relate to an application for a specific job opening (or an application without a job opening).  Examples include; Edit Disposition, Reject Applicant and Prepare Job Offer.

Other Actions drop down, Recruiting Actions and Applicant Actions options

Recruiting Actions

Q:  When using the Prepare Job Offer option, is there an approval workflow before offer is sent to the applicant?

A:  Yes


Q:  In the Edit Disposition Section, is there a definition or example of use for each of these options?

A:  Dispositions identify an applicant's status with regard to the recruiting process for a particular job opening (or for an application with no job opening).  Actions for reviewing, screening, interviewing, making offers and hiring automatically assign appropriate dispositions.


Q:  What happens when selecting these other options?  Are there any notifications that go out to the hiring committee or the applicant?

A:  There isn't a notification that goes out, but they're able to see where the applicant is in the hiring process.  Anyone with the appropriate roles will have access to the applicant list.

Other Actions drop down, options
Edit Disposition new window

Q:  Do they go through an approval workflow process?

A:  No, the only approval process in TAM is for creating a job opening and preparing a job offer.

Application Actions

Other Actions drop down, options

Q:  What do each of the above options do?

A:  Add Applicant Note:  Make a note or comment related to applicant (No, they cannot see).
Add Applicant to List:  Add the applicant to a specific list based on qualifications, etc.
Change Applicant Status:  Changing status from Active to Inactive or the reverse.
Forward Applicant:  Used to allow an interested party review the application materials who does not exists in ctcLink.
Manage Applicant Checklists:  Currently NOT maintaining applicant checklists.
Merge Applicant:  Merge multiple applications submitted by a single applicant.
Pre-Employment Check:  TBD- NOT currently utilized.
Send Correspondence:  Emailing or sending letters to applicants.


Q:  If we add applicant notes, can the applicants see these notes?

A:  No, the applicant cannot see the notes.


Q: What is the difference between Change Applicant Status and Edit Disposition from the Recruiting Action?

A:  Applicant status deals with the overall availability to the applicant.  This differs from the applicant's disposition, which is the applicant's status relative to a particular job opening.

Other Questions and Answers

Q:  Is there a place to put the Hiring Committee's comments (i.e., strengths and weaknesses) for each of the applicants during each stage of the process?

A:  You can add notes via "Add Applicant Note" at the top of the Manage Applicant page and/or the "Notes" tab on the Application; you can add attachments and notes regarding a pool of applicants for a single job opening via the "Activity & Attachments" tab, on the Mange Job Opening Page.

For interviews, each interviewer can add feedback via the Interview Evaluation (IF you college submitted local configuration for a template).


Q:  Is it possible to create templates for thanking applicants for applying to the position?

A:  Yes, you can send correspondence to applicants.


Q:  Is there a way to notify the hiring committee when new applicants apply for positions?

A:  There is no notification, however the Recruiter and Hiring Manager will see a number change on their "My Applicant" tile in Self Service.


Q:  Can applicants see this section in the application?

Personal Info, Preferences and Geographic Preferences page

A:  No, the applicant cannot see these sections IF is not a part of the college's resume template.  If it is a part of the college's resume template, an applicant will see these questions and have the ability to provide responses.


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