TAM - General Q&A
Below are some questions regarding TAM processes from end users along with the answers and any applicable screenshots. This information is shared as an additional resource.
Reviewing the Job Applicants
Q: What is the difference between "Recruiting Actions" and "Applicant Actions"?
A: Applicant Actions affect the overall applicant record rather than a specific application. Examples include; Forward Applicant, Send Correspondence and Link Applicant to a Job.
Recruiting Actions relate to an application for a specific job opening (or an application without a job opening). Examples include; Edit Disposition, Reject Applicant and Prepare Job Offer.
Q: When using the Prepare Job Offer option, is there an approval workflow before offer is sent to the applicant?
Q: In the Edit Disposition Section, is there a definition or example of use for each of these options?
A: Dispositions identify an applicant's status with regard to the recruiting process for a particular job opening (or for an application with no job opening). Actions for reviewing, screening, interviewing, making offers and hiring automatically assign appropriate dispositions.
Q: What happens when selecting these other options? Are there any notifications that go out to the hiring committee or the applicant?
A: There isn't a notification that goes out, but they're able to see where the applicant is in the hiring process. Anyone with the appropriate roles will have access to the applicant list.
Q: Do they go through an approval workflow process?
A: No, the only approval process in TAM is for creating a job opening and preparing a job offer.
Q: What do each of the above options do?
A: Add Applicant Note: Make a note or comment related to applicant (No, they cannot see).
Add Applicant to List: Add the applicant to a specific list based on qualifications, etc.
Change Applicant Status: Changing status from Active to Inactive or the reverse.
Forward Applicant: Used to allow an interested party review the application materials who does not exists in ctcLink.
Manage Applicant Checklists: Currently NOT maintaining applicant checklists.
Merge Applicant: Merge multiple applications submitted by a single applicant.
Pre-Employment Check: TBD- NOT currently utilized.
Send Correspondence: Emailing or sending letters to applicants.
Q: If we add applicant notes, can the applicants see these notes?
A: No, the applicant cannot see the notes.
Q: What is the difference between Change Applicant Status and Edit Disposition from the Recruiting Action?
A: Applicant status deals with the overall availability to the applicant. This differs from the applicant's disposition, which is the applicant's status relative to a particular job opening.
Other Questions and Answers
Q: Is there a place to put the Hiring Committee's comments (i.e., strengths and weaknesses) for each of the applicants during each stage of the process?
A: You can add notes via "Add Applicant Note" at the top of the Manage Applicant page and/or the "Notes" tab on the Application; you can add attachments and notes regarding a pool of applicants for a single job opening via the "Activity & Attachments" tab, on the Mange Job Opening Page.
For interviews, each interviewer can add feedback via the Interview Evaluation (IF you college submitted local configuration for a template).
Q: Is it possible to create templates for thanking applicants for applying to the position?
A: Yes, you can send correspondence to applicants.
Q: Is there a way to notify the hiring committee when new applicants apply for positions?
A: There is no notification, however the Recruiter and Hiring Manager will see a number change on their "My Applicant" tile in Self Service.
Q: Can applicants see this section in the application?
A: No, the applicant cannot see these sections IF is not a part of the college's resume template. If it is a part of the college's resume template, an applicant will see these questions and have the ability to provide responses.