9.2 Sending or Rejecting Correspondence

Purpose:  Use this document to send or reject correspondence to job candidates in ctcLink.

Audience:  TAM, HR Core, Recruiters.

You must have at least one of these local college managed security roles:

  • ZZ Hiring Manager
  • ZZ Interested Party
  • ZZ Recruiter
  • ZZ Recruiting Admin Local

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Sending or Rejecting Correspondence

Sending Correspondence

Navigation:  NavBar > Navigator > Recruiting > Search Job Openings

  1. The Search Job Openings search page displays.
  2. Enter the Job Opening ID.
  3. Select the Search button.
Search Job Openings page
  1. The Search Results display.
  2. Select the Job Opening link.
Search Job Openings page
  1. The Manage Job Openings page displays.
  2. On the Applicants tab, select the applicant(s) to send correspondence.
  3. Select the Group Actions link.
Manage Job Openings page, Applicants tab
  1. The Sub-menus display.
  2. Select Applicant Action.
  3. Select Send Correspondence.
Action links
  1. The Send Correspondence page displays.
  2. The options are:
    1. Recipients
    2. Message Type and Method
    3. Recipient Info
    4. Sender Info
    5. Message
    6. Attachment
  3. Select the desired Message Type and Method from the drop-down menu.
  4. Add Recipient Information.
  5. Add Message for the applicant.
Send Correspondence page
  1. Preview the Message, then select Submit.
  2. A confirmation message displays; review and select the OK button to close.
Message box
  1. Sending a Correspondence process is complete.
Rejecting Correspondence

Navigation:  NavBar > Navigator > Recruiting > Search Job Openings

  1. The Search Job Openings page displays.
  2. Enter the Job Opening ID.
  3. Select the Search button.
Search Job Openings page
  1. The Search Results displays.
  2. Select the Job Opening link.
Search Job Openings page
  1. The Manage Openings page displays.
  2. From the Applicants tab, select the applicant(s) to send correspondence.
  3. Select the Group Actions link.
Manage Job Openings page, Applicants tab
  1. Select Recruiting Action.
  2. Select Reject Applicant.
reject applicant
  1. The Reject Applicant page displays the applicants selected and the disposition.
  2. Select the desired Reason from the drop-down menu.
  3. Select the Reject or Reject and Correspond button.
Reject Applicant window
  1. The Send Correspondence page displays.
  2. Select the Message Type and Method from the drop-down menu.
  3. Add Recipient Information.
  4. Add Message for the applicant.
Send Correspondence page
  1. A message will appear, review and select the OK button.
  2. Select Submit.
  3. A message page displays.
  4. Select the OK button.
Message box
  1. Rejecting Correspondence process complete.
  2. End of Sending and Rejecting Correspondence procedure.

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