FF.002.6 Process AR [VC18] (Part 2) (Project Archive)

User Acceptance Test Overview

The Accounts Receivable Module is a subsidiary ledger that updates the General Ledger via batch process. The Accounts Receivable module tracks incoming payments and other processes associated with billing/receipts. The review functions of this module allows the users to effectively monitor the status of both billing and accounts receivable items.

Testing for the Accounts Receivable Module includes reviewing and posting pending items, creating deposits, applying payments, reviewing customer accounts and activity, un-posting an item group, generating a statement, managing accounts, using a maintenance worksheet, running the aging process, creating pending items, and creating a dunning letter. The receivables module is integrated with other modules in the following ways:

  • PeopleSoft Receivables sends accounting entries to PeopleSoft General Ledger through the Journal Generator Application Engine process.
  • Invoices and credit memos entered in PeopleSoft Billing are interfaced to PeopleSoft Receivables. A user can drill down to see invoice details for an item in PeopleSoft Billing from the receivables module.
  • Resources rows that you enter in PeopleSoft Project Costing can be interfaced to PeopleSoft Billing to create invoices, which become items in PeopleSoft Receivables by using the billing interface.
  • PeopleSoft Billing plan lines that you enter in PeopleSoft Contracts are interfaced to PeopleSoft Billing to create invoices. These invoices become items in PeopleSoft Receivable by using the Billing interface. The user can drill down to see contract details for an item in PeopleSoft Receivables.
  • Invoices can originate in PeopleSoft Grants and then be interfaced through PeopleSoft Contracts and PeopleSoft Billing into PeopleSoft Receivables.
  • The refund process in PeopleSoft Receivables adds rows to tables that are used by PeopleSoft Payables to build a voucher.

To use this UAT guide first review the business process flow diagram below, which outlines the various steps to complete the test activities. Note that the business process flow diagram has distinct places where one can start testing this process, noted by a green 'Start' circle. Use the diagram, following the arrows to each step that must be executed. Use the Quick Reference Guide (QRGs) links, also below, to find the instructions on how to execute each step. The Quick Reference Guides are numbered to match each box on the flow diagram to assistant testers with following the flow of the business process. Once testing is complete for this final step, update Oracle Test Manager (OTM) to reflect the completion of this High Level Flow test set.

Business Process Flow Diagram

Self-Paced Training Materials (Advanced Prep)

To prepare yourself in advance for the richest testing experience below are required Canvas Courses. Successful course completion is a prerequisite to participate in all UAT activities.

  • AR100 Accounts Receivable
  • AR200 Intermediate Accounts Receivable

To register for these required courses visit the ctcLink Training Registration Page.

Instructor-Led Training Materials and Recordings

Instructor-Led Training Materials

Training Session Recordings

Background Configuration Information:

For information on the configuration behind what is seen in this step in the UAT flow process please refer to the following Quick Reference Guide(s):

AR Update Error Codes

Payment Methods

Payment Status

Frequently Used Accounts Receivable Navigation

Using the Collections Workbench

Using Worksheet Application

Reviewing the Receivables WorkCenter

AR Transaction View and Drill Down Process

Minimum Test Case (Data) Scenarios:

  • Review Pending Items:
    • Review the functionality in the AR Workcenter, select links to view the different data
    • Set pending item group to "Batch Standard" to be picked up in AR update
  • Correct Posting Errors:
    • You have just realized that you have recorded the wrong amount for a receivable - Un-post an Item Group
  • Review Customer Accounts/Activity:
    • Review customer balances to ensure the invoices/payments have posted to include accounting entries as expected
  • Create a Pending Item:
    • Create a pending receivable directly within the Receivables module
  • Create a Deposit:
    • Create a direct journal payment (no invoice application)
    • Create an Express Deposit (associating an item with the deposit)
  • Apply Payments:
    • Apply Payment to an outstanding receivable using a Payment Worksheet
  • Customer Correspondence:
    • Create a Customer Statement
  • Receivables Maintenance:
    • Offset an item on a maintenance worksheet
  • Receivables Analysis, Reports:
    • Create an Aging Report
  • Collections:
    • Create a Dunning Letter   
  • Correct Posting Errors:
    • Error Condition: • Choose to edit the accounting date when uposting an item group.  Choose a date in 2018.  
      • Expected Behavior: You should get a message that says,"Warning - the accounting date is not the current date. Please verify that the date entered is correct.
  • Create a Pending Item:
    • Error Condition: Enter the control total for $250.00. On the Pending Item 1 tab - enter $225.00 for the invoice total and save.
      • Expected Behavior: There should be a difference of $25.00 on the Group Control page between the Control and Entered amount.
  • Create a Deposit:
    • Error Condition: • Enter all pertinent information for creating a direct journal, except the currency.
      • Expected Behavior: An error will occur that says, " Payments exist that do not have currency information."
    • Error Condition: Enter a count total for 3 items on the Totals Tab. On the Payments tab - create a record for 1 item (payment)and save.
      • Expected Behavior: There should be a difference of 2 counts on the Totals page between the Count and the Entered amount.
  • Customer Correspondence:
    • Error Condition: • Enter your college's business unit in the SET ID field and Save.
      • Expected Behavior: You should get the following message: Customer is not part of specified Correspondence Customer.  The Customer ID entered is not part of the specified Correspondence Customer. (UAT)
  • Receivables Analysis, Reports:
    • Error Condition: • Enter your college's business unit in the SET ID field and Save.
      • Expected Behavior: You should get the following message: You must enter a valid Aging SETID/Aging ID. (The SET ID should be WACTC).
  • Collections:
    • Error Condition: • Choose a customer ID for the Customer ID field. Choose a different customer for the Correspondence Customer Field and Save.
      •  Expected Behavior:  You should get the following message: Customer is not part of specified Correspondence Customer. The Customer ID entered is not part of the specified Correspondence Customer (The SET ID should be WACTC and the Customer ID and Correspondence Customer should be the same).

Previous Step (Tier 2) in the High Level UAT Framework:

Links to User Acceptance Test 'How To' Information:

Overview of User Acceptance Testing

Security Matrix Mapping Information

The information below provides those completing the Security Matrix Mapping templates with the Menus, Pages and Role names needed to execute the User Acceptance Testing relevant to  this UAT guide.

FF.002.6.1  Review Pending Items:

MENU: NavBar > Navigator > Accounts Receivable > Receivables WorkCenter
ROLENAME: ZZ AR Workcenter

MENU: NavBar > Navigator > Accounts Receivable > Pending Items > External Items > Group Entry
ROLENAME: ZZ AR Item Entry

MENU: NavBar > Navigator > Accounts Receivable > Pending Items > Review Items > Pending Item Status
ROLENAME: ZZ AR Customer Maintenance, ZD AR Inquiry

MENU: NavBar > Navigator > Accounts Receivable > Pending Items > Online Items > Group Entry
ROLENAME: ZZ AR Item Entry

FF.002.6.2 Run AR Update:

MENU: NavBar > Navigator > Accounts Receivable > Receivables Update > Request Receivables Update
ROLENAME: None (this is a batch process, if ad hoc process is needed please create a ticket)

FF.002.6.3 Create a Deposit:

MENU: NavBar > Navigator > Accounts Receivable > Payments > Online Payments > Regular Deposit
ROLENAME: ZZ AR Apply Payments

MENU: NavBar > Navigator > Accounts Receivable > Payments > Online Payments > Express Deposit
ROLENAME: ZZ AR Apply Payments

FF.002.6.4 Apply Payments:

MENU: NavBar > Navigator > Accounts Receivable > Payments > Apply Payments > Create Worksheet
ROLENAME: ZZ AR Apply Payments

FF.002.6.5 Review Customer Accounts/Activity:

MENU: NavBar > Navigator > Accounts Receivable > Customer Accounts > Customer Information > Customer Pending Items
ROLENAME: ZZ AR Apply Payments, ZZ AR Reports

FF.002.6.6 Correct Posting Errors:

MENU:  NavBar > Navigator >  Accounts Receivable > Receivables Update > Posting Results-Pending Items > All Items w/ Detail
ROLENAME: ZZ AR Customer Maintenance, ZZ AR Processing

MENU: NavBar > Navigator > Accounts Receivable > Receivables Update > Unpost Groups > Online Group
ROLENAME: ZZ AR Item Entry, ZZ AR Processing

FF.002.6.7 Customer Correspondence:

MENU: NavBar > Navigator > Accounts Receivable > Customer Interactions > Statements > Create Customer Statements
ROLENAME: ZZ AR Processing

FF.002.6.8 Receivables Maintenance:

MENU: NavBar > Navigator > Accounts Receivable > Receivables Maintenance > Maintenance Worksheet > Create Worksheet
ROLENAME: ZZ AR Item Entry

FF.002.6.9 Receivables Analysis, Reports:

MENU: NavBar > Navigator > Accounts Receivable > Receivables Analysis > Aging > Aging Summary by Unit Report
ROLENAME: ZZ AR Reports

FF.002.6.10 Create a Pending Item:

MENU: NavBar > Navigator > Accounts Receivable > Pending Items > Online Items > Group Entry
ROLENAME: ZZ AR Item Entry

FF.002.6.11 Collections:

MENU: NavBar > Navigator > Accounts Receivable > Customer Interactions > Dunning Letters > Extract Dunning Letter Info
ROLENAME: ZZ AR Processing

PDF Version of Flow Diagram for Printing

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