Student Financial Responsibility Agreement
UNDER CONSTRUCTION
This page and all of its contents are under review and will be updated.
Introduction
The implementation of a global Student Financial Responsibility Agreement (SFRA) is essential to ensure compliance with state and federal laws, mitigate institutional financial risks, and provide a consistent framework across all community and technical colleges (CTCs) in Washington. The SFRA will address the critical need for statutory compliance while enhancing the operational efficiency and consistency of financial processes within the system.
Under its legislative and operational mandates, the State Board for Community and Technical Colleges (SBCTC) must establish system-wide standards where statutory compliance is necessary. Following consultations with the Assistant Attorney General (AAG), it has been determined that SBCTC will configure the SFRA globally within ctcLink to assist in compliance while simplifying administrative processes and eliminating redundancies across colleges.
Purpose of a Global Student Financial Responsibility Agreement
- Regulatory Compliance: A standardized agreement ensures all colleges can comply with the applicable Revised Code of Washington (RCW) statutes and federal laws, as advised by the states AAG.
- Operational Consistency: Colleges currently have varying practices, which create inconsistencies in policy enforcement, administrative processes, and potential for financial risk. A global SFRA provides a uniform standard, enhancing system efficiency and student understanding.
- Risk Mitigation: Without a consistent SFRA, colleges face increased financial burden from unpaid student debts, delayed collections, and legal vulnerabilities.
Regulatory Compliance
This Student Financial Responsibility Agreement is designed to comply with the following state and federal laws:
· RCW 28B.10.293: Permitting educational institutions to impose reasonable financing and late charges, as well as debt collection charges, but only if so provided for in an agreement signed by the student debtor. The statute transcripts in certain circumstances. See SSHB 2513 (2020)
· RCW 43.17.240: Requiring state agencies and institutions to impose a financing charge of 1% a month on unpaid accounts starting on the date the unpaid account becomes past due.
· RCW 19.16.500: Authorizing state agencies and institutions to refer delinquent accounts to a collection agency and to require the debtor to pay reasonable collection agency fees and costs.
· U.S. Bankruptcy code, 523(a)(8): Student educational debts are generally non-dischargeable in bankruptcy without a court order based on undue hardship, but may garden-variety student debts (bookstore purchases, for example) remain dischargeable in bankruptcy unless the student signs a promissory note or other agreement to pay the debt.
Key SFRA Process Attributes
To achieve these objectives, the following process attributes are proposed:
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Universal Student Agreement: All students who are charged and may owe a balance should submit an SFRA.
- Excluded populations include students under 18 years of age, Department of Corrections (DOC) students, Running Start students, Continuing Education (CNED) students, students taking 100% BEDA courses, and Open Doors students.
- Annual Agreement Submission: Agreements should be obtained once per academic year for each active student.
- System Integration and Management: Agreement data will be stored and managed using the delivered functionality within ctcLink, ensuring consistent tracking and availability across all colleges.
- College Staff Operations: College staff will have the capability to accept signed SFRA agreements and update ctcLink accordingly.
- Support and Communication: SBCTC will host a dedicated webpage explaining the SFRA, providing resources and information for both colleges and students. ctcLink Support will provide a Quick Reference Guide (QRG.
By implementing a standardized, legally compliant SFRA, SBCTC can assist in ensuring a consistent approach to student financial responsibility agreements across the system. This supports institutional financial health, aligns with statutory requirements, and fosters transparency and accountability in student financial obligations.
General Description of SFRA Process
Students enrolling via ctcLink
Students using ctcLink to enroll will be required to accept the SFRA conditions prior to registration. In ctcLink, a hold blocking enrollment titled “Financial Agreement Required” will include a link to a page that will be used to relay the SFRA terms and conditions. Upon selecting the link, the student will be asked to accept the terms and conditions listed on the page. Upon acceptance, the student will immediately be able to register for classes..
Students that do not enroll via ctcLink
Students who don't use ctcLink to enroll should be required to sign a paper version of the SFRA. Upon reviewing the signed document, college staff should update ctcLink and retain the agreement for safekeeping. This agreement may be reviewed by State Auditors to ensure that manual entry of the SFRA into the system of record (ctcLink) is validated/reconciled. To update ctcLink, staff will apply a hold (service indicator) into ctcLink that will update the system to reflect a SFRA has been submitted. This hold will not impact on student services.
Resources
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PAYMENT OF FEES / PROMISE TO PAY
I understand that by signing up for classes at CTC NAME, I am responsible for paying all tuition, fees, charges, and other costs related to my education. I agree to pay all these charges by the due date(s).
I understand that my classes may be taught in different formats such as in-person, online, or a mix of both, and that the teaching method could change due to special circumstances. Regardless of the format, I agree to pay all my bills to CTC NAME by the due date(s).
If I don’t pay my bills by the due date, or if I owe money because of extra financial aid that I received, I understand that this debt is a student debt. Student debts must be paid and are not dischargeable in bankruptcy unless a bankruptcy court finds that payment imposes an undue hardship. This debt includes late fees, interest, and collection costs, as explained below in Section 2, "Delinquent Account/Collection."
I also understand that if payment to my account is returned by the bank for any reason, I will still owe the original amount, plus a any interest and late fees. fee of CTC RETURNED CHECK AMOUNT $.
DELINQUENT ACCOUNT / COLLECTION
Registration Hold
If I don’t pay my tuition, fees, housing fees, and costs, or return extra financial aid when I’m supposed to, CTC NAME may put a hold on my account. This means I won’t be able to sign up for more classes until I pay all past-due balances or make a payment plan with the college.
Late Payment Charge
If I don’t pay what I owe by the due date, CTC NAME will charge me 1% interest on the unpaid amount each month, plus any other late fees. You can check the policy on late fees [insert hyperlink to policy]. These amounts will be added to my total outstanding balance.
Collection Costs and Fees
If I don’t pay my balance or arrange for and adhere to a payment plan, CTC NAME may send my debt to a collection agency. I understand that I will be responsible for the full debt, including interest, late fees, penalties, collection costs and fees including reasonable collection agency fees, attorney fees, court costs and fees, and any other fees allowed by law. Collection fees and/or court costs will not exceed 30% for the first collection effort and will not exceed 40% for any additional collection effort.
COMMUNICATION
Billing Methods
CTC NAME will send my billing information through ctcLink and to the preferred email address I gave them. I know I am responsible for regularly checking my ctcLink account and email. If I don’t check my ctcLink account and preferred email, I’m still responsible for paying what is owed by the due date(s). Also, if there are any mistakes in the billing process, I still need to pay the correct amount owed.
Contact Information
I allow CTC NAME and its representatives to contact me about my unpaid bills using the phone numbers, mailing addresses, or email addresses I’ve provided. They can use automated calls or dialing systems, pre-recorded messages, text messages, or personal calls and emails. I am responsible for updating CTC NAME if my contact information changes and, while I’m a student, I will do this through the ctcLink portal. When I am no longer a student, I am responsible for keeping College records up to date with my current mailing address and contact information.
GOVERNING LAW / JURISDICTION
This agreement is the complete agreement between me and CTC NAME regarding the payment of any financial obligations that I owe to the College. It is governed by the laws of Washington State. Any legal disputes related to this agreement will be handled in the courts of CTC COUNTY NAME and Thurston County, Washington, and I agree with the authority of those courts.
I have read and understand this agreement.
By signing this agreement, I accept all its terms.
Fields: Student Name, Student ID Number, Student Signature, Date
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Implementation Timeline
- 2025
- March - April = SFRA Go-Live in the production environment of ctcLink prior to Summer/Fall Term student registration.
- January - March = Meeting/Discussions on functionality with College groups/staff & UAT (user acceptance training)
- 2024
- November - December = Meeting/Discussions on functionality with State Board & College Groups.
- March - October = Enhancement submitted/voted top priority, meetings/discussions with State Board i.t. division/education divisions
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