SF Training and Resources Blast 2/21/2025
Please take a moment to review the information below pertaining to SF updates:
QRG Updates
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Item Type Security
- A tip has been added that states: “Each individual Item Type can only exist on this page once, whether called by individual Item Type number or under a specific Tree Node. The query QCS_SF_ITEM_TYPE_TREE_NODE can be utilized to see what Item Types fall under each Tree Node.”
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Process Student Write-Offs
- The global Item Type 800000007500 has been added to the QRG.
- A tip has been added that states: “This is a reminder that when auditing student accounts, Payment Plan charges need to be reviewed. If a student has Payment Plan outstanding charges, these will show as "FIX PMTPLAN" on the QCS_SF_EVAL_4_WRITE_OFF query. The students should be canceled from these specific Payment Plans which will allow you to write-off the original tuition and fees on their account.”
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Post and Review a Corporate Payment (Cashier)
- The warning message at the top has been updated and states: “There is the potential for payment swapping when posting a corporate payment through the cashiering office. SBCTC recommends processing corporate payments utilizing the steps provided in the Post and Review a Corporate Payment (Non-Cashier) QRG. If you encounter payment swapping due to utilizing this corporate payment method, you will need to reverse the original payment and then re-post utilizing the non-cashier method linked above. Please follow the steps on the Reverse a Corporate Payment/Charge QRG for processing steps.”
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Process Batch Collections
- Information has been added that states: “This process may take some time and must run to 'Success' in the Process Monitor prior to running other processes. Otherwise, it may cause unexpected results.”
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Assigning and Sending SF Collections Communications
- The Query CTC_SF_PS has been replaced by QCS_SF_PS.
- The Selection Parameters tab for Communication Generation has updates including the query, a note about Letter Codes, and selecting Specified instead of Preferred in certain situations.
- The Video and Links have been updated to reflect the processing changes.
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Create/Update an Adjustment Calendar
- A Warning has been added that states: “When creating an Adjustment Calendar for dynamically dated classes utilizing the By Class Length % Adjustment Option, please title name it STD_DYN. This ensures that Equations are not impacted and prevents excessive clean-up. It is encouraged to submit a SBCTC Support Ticket when creating a new Adjustment Calendar.”
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Process Running Start
- The Adjust Billing Units foldable title has been changed to Self Pay vs. School Pay.
Canvas Updates
- Work is continuously being done on the SF100 and SF106 Canvas Courses.
- Please refer to the Accessing ctcLink Courses on Canvas page for more information regarding Canvas, including registration.
Previous 30 Days of Learning Opportunities
Upcoming 30 Days of Learning Opportunities
- February 24th - SF Training: Collections and Write-Off's
- March 3rd - ER 266: Student Financial Responsibility Agreement Q&A Session
- March 5th - ER 266: Student Financial Responsibility Agreement Q&A Session
- March 17th SF Work Session: 2024 1098-T Processing
The Student Financials Learning Opportunities Recordings QRG is a comprehensive list of all previous SF-related recordings.
Previous SF DL Blasts can be found within Student Financials Resources.
On this day in Literature history…
The Communist Manifesto was published.
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