SF Training and Resources Blast 2/21/2025

Please take a moment to review the information below pertaining to SF updates:

QRG Updates

  • Item Type Security
    • A tip has been added that states: “Each individual Item Type can only exist on this page once, whether called by individual Item Type number or under a specific Tree Node. The query QCS_SF_ITEM_TYPE_TREE_NODE can be utilized to see what Item Types fall under each Tree Node.”
  • Process Student Write-Offs
    • The global Item Type 800000007500 has been added to the QRG.
    • A tip has been added that states: “This is a reminder that when auditing student accounts, Payment Plan charges need to be reviewed. If a student has Payment Plan outstanding charges, these will show as "FIX PMTPLAN" on the QCS_SF_EVAL_4_WRITE_OFF query. The students should be canceled from these specific Payment Plans which will allow you to write-off the original tuition and fees on their account.”
  • Post and Review a Corporate Payment (Cashier)
    • The warning message at the top has been updated and states: “There is the potential for payment swapping when posting a corporate payment through the cashiering office. SBCTC recommends processing corporate payments utilizing the steps provided in the Post and Review a Corporate Payment (Non-Cashier) QRG. If you encounter payment swapping due to utilizing this corporate payment method, you will need to reverse the original payment and then re-post utilizing the non-cashier method linked above. Please follow the steps on the Reverse a Corporate Payment/Charge QRG for processing steps.”
  • Process Batch Collections
    • Information has been added that states: “This process may take some time and must run to 'Success' in the Process Monitor prior to running other processes. Otherwise, it may cause unexpected results.”
  • Assigning and Sending SF Collections Communications
    • The Query CTC_SF_PS has been replaced by QCS_SF_PS.
    • The Selection Parameters tab for Communication Generation has updates including the query, a note about Letter Codes, and selecting Specified instead of Preferred in certain situations.
    • The Video and Links have been updated to reflect the processing changes.
  • Create/Update an Adjustment Calendar
    • A Warning has been added that states: “When creating an Adjustment Calendar for dynamically dated classes utilizing the By Class Length % Adjustment Option, please title name it STD_DYN. This ensures that Equations are not impacted and prevents excessive clean-up. It is encouraged to submit a SBCTC Support Ticket when creating a new Adjustment Calendar.”
  • Process Running Start
    • The Adjust Billing Units foldable title has been changed to Self Pay vs. School Pay.

Canvas Updates

  • Work is continuously being done on the SF100 and SF106 Canvas Courses.
  • Please refer to the Accessing ctcLink Courses on Canvas page for more information regarding Canvas, including registration.

Previous 30 Days of Learning Opportunities

Upcoming 30 Days of Learning Opportunities

The Student Financials Learning Opportunities Recordings QRG is a comprehensive list of all previous SF-related recordings.

Previous SF DL Blasts can be found within Student Financials Resources.

On this day in Literature history…

The Communist Manifesto was published.

 

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