SF DL Blast 6/21/2024

WHAT’S NEW

  • Fiscal Year End!
    • Make sure your SF internal cash balances to zero and that your Error and Clearing GL Accounts have been cleaned out prior to June 30, 2024
    • Don’t forget that the State Board Business Operations team is offering the Daily Year-end Training/Q&A Sessions through August 2nd from 10:00 to 11:00am at this meeting link.
  • ER224 - Academic Information link
    • Have you noticed the improvement on the Academic Information link via the View Customer Accounts page yet?
    • As of Thursday, June 13th, the information contained within the Academic Information link will be displayed by term in descending order, include the institution field, and only display data relating to your SACR Business Unit Security.
    • Career Term Data will display for students as long as your Business Unit Security includes college codes of the enrollment. If you have multiple colleges listed within your Business Unit Security, you will retain the ability to view enrollment information from each.
  • Do you use CyberSource…how about NelNET? If so, please note the following new Solar Winds request types under ctcLink Support > Student Financials: SF: NelNET & SF: CyberSource
    • Please use these ticket request types for all issues related to either of these important 3rd party vendors.
    • The SF Team will be directing all email correspondence to submit tickets using these new request types.
  • NEW PROMPTS added to SF_PS_COMGEN_LIMIT query

PLEASE KEEP IN MIND

  • Second Journal Sets
    • SJS item type update access in ctcLink is now open so that accounting chart string information may be updated by CTC Staff.
    • Access will be open to staff with the ZD_SAR_2ND_JRNL_SETUP role.
    • Access will be open between the dates of Monday June 3rd through Friday June 28th.
    • After access is removed, all SJS item type updates will require a SW ticket & form.
  • 1098T Statements
    • Don’t forget to consider asking students for any missing SSNs or to consent to electronic 1098Ts.
  • Mass Assign/Release SF Service Indicators Based on Amount Past Due
    • This process utilizes the Mass Assign/Mass Release Service Indicator pages and some flexible queries designed to assign any indicator the user has access to assign, based on the prompted criteria.
  • FARP/FARC note
    • Use the Reversal pages for account cleanup. This will reverse the FARC/FARP item types from the student account. It is recommended to reverse both the charge and the payment when you need to make an adjustment/correction or to allow other forms of aid to apply. This will help with reconciling internal cash each month.

TRAININGS/WORK SESSIONS/RESOURCES

Past 30 Days

Resources

Thank you for taking the time to review this information. Please feel free to reach out if you have any questions or need further clarification ([email protected].)

-Your State Board SF Team

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