Please review the below updates from your State Board Student Financials Support Team and let us know of any questions/concerns.

• Tuition Rates
  • Thank you for submitting your preferred meeting times for updating and rolling the 25/26 amounts in ctcLink. We are now creating tickets to track the required work and setting up February meeting invites. The scheduling calendar has been deactivated, so if any changes to your meeting dates are needed, please let us know through the ticket.
• Student Financial Responsibility Agreement (SFRA)
  • The SF Team is finalizing the configuration and continuing to test the new process. We will be sending out news in the upcoming week regarding the two days of User Acceptance Testing Q&A will be offered  we anticipate the last week of February and first week of March.(SFRA Quick Reference Guide)
• Nelnet
  • For those working with Nelnet payment plans, keep an eye out for additional details from your Relationship Manager, Cheryl Davis, regarding the upcoming connector upgrade. Please note that Nelnet plans will be paused from June 5th to June 30th, with the new connector (interface) expected to go live on June 17th. The SF Team is pleased with the testing results and overall experience with this vendor.
• Test Account Balances
  • We’ve identified that some production test accounts used by colleges need attention to reduce account balances. Please take a moment to discuss this with your team and ensure that all users at your institution remember to properly reverse and clear out balances as needed. Testing in PCD and Production QRG
• Survey Results
  • This past November/December we surveyed the colleges regarding a range of Student Financial training related questions and would like to offer the answers to the community. The results will be available via this link.

- Your State Board SF Team