ctcLink Reference Center
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Topics
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Managing and Setting Up Communications and 3C Engine 23
- 3C Configuration - Campus Solutions 3Cs and Message Center Naming Conventions
- 3C Communications: Administrative Functions
- 9.2 3C Communications: Communication Data Source
- 9.2 3C Communications: Custom Extract Data Queries (CEDQs)
- Communications - Updating a Letter Template with and without Merge Fields
- 9.2 Edit an Existing Letter Template
- 9.2 Communications- Using Image Links in Templates
- 9.2 Defining Communication Speed Keys
- 9.2 3C Engine - Event Definitions
- 9.2 3C Engine - Event 3C Groups
- 9.2 3C Engine - Trigger Definitions
- Download Design Helper (BI Publisher Desktop)
- 9.2 Communications - Adding a Communication to an Individual Student
- View Generated Communication for a Student
- 9.2 Communications - Assigning and Sending PeopleSoft Communications (3C Engine and Communication Generation)
- Communications - Running 3C Engine to Assign Communications
- 9.2 Communications - Using the Delete Communications Process
- 9.2 Communications - Using the Reset Communications Process
- 9.2 Setting Up User Defaults for Communications
- 9.2 Communication Speed Keys Set Up
- 9.2 Communications: Generate an Online Preview
- 9.2 Communications - Unsubmitted Grade Report Communication
- FERPA Communications
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Managing and Setting Up Checklists 14
- 9.2 Checklist Process
- 9.2 Checklist Items Function Table
- 9.2 Checklist Table
- 9.2 Checklist 3C Groups
- 9.2 Checklists - Assigning and Managing Checklists and Checklist Items
- 9.2 Checklists - Assigning a Checklist to a Person
- 9.2 Assign a Checklist in Batch
- 9.2 Checklists - Updating Items - by Item
- 9.2 Checklists - Updating Items - by Person
- 9.2 Batch Update a Checklist
- 9.2 Deleting Checklists in Batch
- 9.2 Steps for Creating a New Checklist With Checklist Communication
- 9.2 Tracking Groups (Optional)
- 9.2 Assigning a Checklist (Financial Aid)
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Managing and Setting Up Comments 7
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Message Center 11
- 9.2 Message Center - Adding/Changing a Communication Generation Letter to send via Message Center
- 9.2 Message Center - Creating a New Message Template for Message Center
- 9.2 Message Center - Delete Messages
- 9.2 Message Center - Managing Replies and Searching for Message Threads
- 9.2 Message Center - Sending an Individual Student Message without a Template
- 9.2 Message Center - Sending Messages in Batch
- 9.2 Message Center - Using Comm Gen Loader
- 9.2 Message Center - Tuition Due Reminder Notice
- 9.2 Message Center - Drop for Non-Payment Notice
- 9.2 Message Center Department and Regardings
- 9.2 Set Up Enrolled from Waitlist Message Center Recurrence
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Financial Aid Managing 3Cs 7
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Resources 6
- 9.2 Message Center Overview Video
- Message Center Basics Part 1: Configuration Video (9.0)
- Message Center Basics Part 2: Message Center vs PeopleSoft Communications Video (9.0)
- Message Center Basics Part 3: Sending an Individual Student Message Video (9.0)
- Message Center Basics Part 4: Sending Messages in Batch Video (9.0)
- Message Center Basics Part 5: Searching for Threads and Managing Replies Video (9.0)
Colors and button shapes may appear differently in QRGs compared to the live PeopleSoft environment, but functionality has not been affected by the PeopleTools 8.59 upgrade. Please refer to the Fundamentals section of the Reference Center for images of several current system pages.
QRGs are intended to provide a quick walk-through for college staff performing a business process in ctcLink and do not necessarily provide a comprehensive explanation of all possible scenarios. Updates to Reference Center materials are made continuously, so please check back frequently for the most current information.
Other Resources
Welcome to ctcLink (Start Here!)
- Intro to ctcLink
- Fundamentals
- ctcLink Service Desk/Ticketing System
Resources
- 25Live (Software)
- Commonly Used Reports and Processes
- Crosswalks & Glossaries
- Data Services
- Governance
- ctcLink Enhancement Requests
- Implementation Project Archived Materials
- Local Configuration Guides
- Megamation (Software)
- Navigation Paths
- PeopleSoft Security
- PMO - Project Information
- Testing (Current & Project Archive)
- Training Videos
9.2 Campus Solutions
- 9.2 CS - Academic Structure
- 9.2 CS - Academic Advisement
- 9.2 CS - Admissions
- CS Business Process Maps (Flow Charts)
- 9.2 CS - Campus Community
- 9.2 CS - 3Cs: Comments, Communications and Checklists
- 9.2 CS - Continuing Education
- 9.2 CS Fundamentals
- 9.2 CS - Curriculum Management
- Mobile (HCX)
- 9.2 CS - Student Records
- 9.2 CS - Campus Solutions Resources
9.2 Finance
- 9.2 FIN - Accounts Payable
- 9.2 FIN - Accounts Receivable
- 9.2 FIN - Asset Management
- 9.2 FIN - Billing
- 9.2 FIN - Budget/Budgeting (Commitment Control)
- 9.2 FIN - Budget Security
- 9.2 FIN - Treasury - Cash Management
- 9.2 FIN - Closing Periods and Years Procedures
- 9.2 FIN - Delegations
- 9.2 FIN - Expenses
- 9.2 FIN - General Ledger
- 9.2 FIN - Grants/Projects/Contracts
- 9.2 FIN - Project Costing
- 9.2 FIN - Purchasing
- 9.2 FIN - Finance Overview Videos
- 9.2 FIN - Finance Resources
- FIN - PBCS (Planning Budgeting Cloud Services)
- FIN Business Process Maps (Flow Charts)
9.2 Financial Aid
- 9.2 FA - Budgets
- 9.2 FA - Disbursement
- 9.2 FA - Financial Aid Business Process Guides
- 9.2 FA - Financial Aid Term
- 9.2 FA - ISIR Processing
- 9.2 FA - Loans
- 9.2 FA - Managing 3C's
- 9.2 FA - Packaging and Awards
- 9.2 FA - SAP
- 9.2 FA - Service Indicators/User Edit Messages
- 9.2 FA - Student Access
- 9.2 FA - User Set Up
- 9.2 FA - Return to Title IV
- 9.2 FA - Viewing Financial Aid Pages
- 9.2 FA - Federal and State Reporting
- 9.2 FA - COD Reporting
- 9.2 FA - Reconciliation & Reporting
- 9.2 FA - Financial Aid Resources
9.2 Human Capital Management
- 9.2 HCM - Absence Management
- 9.2 HCM - Benefits
- 9.2 HCM - FWL (Faculty Workload)
- HCM Business Process Maps (Flow Charts)
- 9.2 HCM - HR Core
- 9.2 HCM - Payroll
- 9.2 HCM - TAM (Talent Acquisition Management)
- 9.2 HCM - Time & Labor
- 9.2 HCM - Human Capital Management Resources
