9.2 Checking for Absence Calculation Errors

Purpose: Use this document as a reference for how to check for absence calculation errors in ctcLink.

Audience: Payroll Administrator and Leave Administrator.

Check for Absence Calculation Errors

Payee Iterative List

Navigation:  NavBar > Navigator > Global Payroll & Absence Mgmt > Absence and Payroll Processing > Review Absence/Payroll Info > Payee Iterative List

  1. The Payee Iterative List search page displays.
  2. Enter the appropriate information in the Calendar Group ID field.
  3. Select the Search button.
Find an Existing Value tab
  1. The Payee Iterative List page displays.
  2. Select the Process Action drop-down menu and select Not Calculated.
  3. Select the Select Payees button.
Payee Iterative List
  1. The desired results are no errors in the Payee section. However, if there are errors select the Messages link to review the issue.
Messages link in Payees section
  1. The Payee Messages pagelet displays.
  2. Use the message to fix the error if applicable.
Payee Messages pagelet
  1. After the errors are fixed, run the Identify and Calculate Absence Entitlements again. See the Running the Identify and Calculate Absence Entitlements Quick Reference Guide.
  2. NOTE: (OPTIONAL) If you receive no errors when running this with the “Not Calculated” option in the Process Action box, you can run it again and select the “Initial Calculation” option in the Process Action box to view what was calculated.
  3. The process to review the Payee Iterative List is now complete.
Processing Statistics

Navigation:  NavBar > Navigator > Global Payroll & Absence Mgmt > Absence and Payroll Processing > Review Absence/Payroll Info > Processing Statistics

  1. The Processing Statistics search page is displayed.
  2. Enter a Calendar Group ID of concern.
  3. Select the Search button.
Processing Statistics search page
  1. The Processing Statistics page displays.  Processing Statistics in general is only for looking at the Entitlement or Take process itself.  It will not tell which specific employees errored out; those specifics must be found in Payee Iterative List.
  2. On the By Calendar Group tab, in the by Calculation Status subsection, the Identified/Calculated and Finalized calendars will display.
  3. If anything shows up “In Error” the run will not be able to finalize.
  4. Calculated” should be 100%.
  5. If the run was Finalized, the field “Percentage Finalized” should be 100%. 
By Calendar Group tab
  1. The process to review Processing Statistics is now complete.
Results by Calendar Group

Navigation: NavBar > Navigator > Global Payroll & Absence Mgmt > Absence and Payroll Processing > Review Absence/Payroll Info > Results by Calendar Group

  1. See the Results by Calendar Group QRG for a complete guide on how to read and use these screens.
Results by Calendar Group
Job Data

Navigation:  NavBar > Navigator > Workforce Administration > Job Information > Job Data

  1. The Job Data search page displays.
  2. Enter an EMPL ID and Empl Record of concern.
  3. Select the Search button.
Job Data search page
  1. The Job Data page displays.
  2. Select the Payroll tab.
  3. Confirm the following things from the Payroll Tab:
    1. Absence System is set to Absence Management and not Other.
    2. Payroll for North America subsection is set up with the correct Pay Group etc.
    3. Absence Management System agrees with the Pay Group above in Payroll.
Payroll tab
  1. Select the CTC Job Data tab.
  2. The CTC Job Data tab displays.
  3. Confirm Leave Accrual Date is correct for that employee.
CTC Job Data tab
  1. The process to check for absence calculation errors is now complete.
  2. End of procedure.

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