9.2 Correcting Interface Errors

Purpose:    Use this document to correct Billing interface errors in ctcLink.

Audience:  Finance/Grant Fiscal Staff.

You must have at least one of these local college managed security roles:

  • ZZ Billing Entry

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Occasionally when you process a billing interface you may have an error. The interface error will need to be corrected before it can be processed into an invoice. You can correct it by selecting the Interface ID or by Mass Update. After correcting the error, run through the Process Billing Interface process to be able to create the invoice.

For the detailed list of Billing Interface Error Codes, please select the link to view Billing Interface Error Codes.

Correct Interface Errors

Navigation: NavBar > Navigator > Billing > Interface Transactions > Correct Interface Errors

  1. The Review Interface - Errors search page displays.
  2. Enter Interface ID.  Only those interface ID's with errors will be available to search.
  3. Select Search.
Review Interface Errors search page
  1. The Search Results section of the page populates.  Every line that has an error needs to be corrected.
Search Results section
Mass Update Interface Errors

You must have at least one of these local college managed security roles:

  • ZZ Billing Processing
  • ZZ Grant Processing

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Navigation: NavBar > Navigator > Billing > Interface Transaction > Mass Update Interface Errors

  1. Enter valid values in the Search Filters section and Errors Values section.
  2. Check boxes in the Error Values section.
  3. Select Update Values.
Process Billing Interface

Navigation: NavBar > Navigator > Billing > Interface Transaction > Process Billing Interface

  1. The Process Billing Interface run control ID search page displays.
  2. Enter Run Control ID.
  3. Select Add.
Process Billing Interface Add a New Value tab
  1. The Process Billing Interface page displays.
  2. Enter From Interface ID.
  3. Enter To Interface ID.
  4. Select Run.  Please refer to the Process Scheduling QRG for instructions.
Process Billing Interface page
  1. After you correct the error you will then be able to create an invoice.
  2. Process complete.

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