9.2 Deleting a Comment (Financial Aid)

Purpose: Use this document as a reference for how to Delete a Comment in ctcLink.

Audience: FA Director/Administrator

You must have at least one of these local college managed security roles:

  • ZC CC 3Cs User
  • ZD CC 3Cs User
  • ZD CC Super user
  • ZZ CC 3Cs User

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Deleting a comment

Navigation: NavBar > Navigator > Campus Community > Comments > Comments-Person > Person Comment Summary

  1. The Person Comment Summary search page displays.
  2. Enter the Student ID.
  3. Select the Search button.  
  4. The Person Comment Summary page displays.
  5. From the Comment Summary tab look up or enter the Function (FINA for Financial Aid Year and FINT for FA Term).
  6. The Variable Data link will enable as a link once you have tabbed out of the Function field.
  7. Select the link to enter Variable Data.
  8. Select the OK button to return to Comment Summary page.
Person Comment Summary Comment Summary tab and Variable Data dialog box
  1. Select the Fetch button.
  2. The Search Results section will produce the list of date and time stamped comments that have been created for the student:
    1. The Edit link allows a user to ‘Append’ a comment.
    2. The View link allows a user to view a comment.
    3. The Trash Can icon allows a user to delete a comment.
Person Comment Summary Comment Summary tab with search results
  1. Choose the desired comment to delete and select the Trash Can icon.
  2. The Delete Confirmation message appears.
  3. Select the OK button.
Person Comment Summary Comment Summary tab with search results and Delete Confirmation dialog box
  1. A second message appears requesting confirmation.
  2. Select the OK button to return to the Comment Summary page.
A second confirm delete message box.
  1. The Comment is now deleted.
  2. Select Save to finalize the transaction.
Person Comment Summary Comment Summary tab select Save

You must have at least one of these local college managed security roles:

  • ZD FA Director
  • ZD FA Student Aid Info
  • ZZ FA Student Aid Info

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

  1. Results can be viewed on the View Financial Aid Status page:
    • Navigation:  NavBar > Navigator > Financial Aid > View Financial Aid Status
Financial Aid Status page with Comments section before the delete
Financial Aid Status page with Comments section after the delete
  1. Process complete.

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