9.2 Comments - Adding a Comment to a Person

Purpose: Use this document as a reference for how to add a comment to a person in ctcLink

Audience: Communication builders

You must have at least one of these local college managed security roles:

  • ZC CC 3Cs User
  • ZD CC 3Cs User
  • ZZ CC 3Cs User

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Comments can be assigned to an individual student or in a batch process using the 3Cs engine. Based on the Comment Category set-up, comments may either be edited or appended.

Appends (updates) added to comments are not tracked. If it's important to your team to know who is appending comments, develop an internal business process that has staff indicate who is appending a comment. One common method is to simply add your name at the end of the update you're making to the comment.

Comments can also be set to allow no changes and in these cases the comment would have no options available to update. Comments can be assigned manually or in batch using the 3C Engine. The 3C Engine does not check for duplicate comments. So, you either need to use a query that includes duplicate checking criteria, use a combination of population selection query and schedule to prevent duplicate comments from being assigned, or just not include comments in 3C Engine processes that also assign duplicate-checked items like checklists and communications.

If you are assigning your 3C items in batch, test you configuration in PCD before trying it in Production! It is very easy to over-assign 3C items if you are not careful. This is especially true for 3C Comments as the 3C Engine does not check for duplicate comment assignment.

  • Thorough PCD testing will include running the 3C Engine process multiple times (and changing student records in between runs) to see how the 3C Engine will assign your 3C item to students.
  • A successful test does not mean that your process ran to Success (it will almost always do this!); a successful test means that you've thoroughly reviewed how the 3C Engine assigned your 3C items to students and that you've confirmed that the 3C items are being assigned to the correct students and that they are not being over-assigned

Adding a Comment to a Person

Navigation:  NavBar > Navigator > Campus Community > Comments > Comments-Person > Person Comment Entry 

  1. The Person Comment Entry search page displays.
  2. Existing comments can be viewed by searching for the student on the Find an Existing Value tab.
Person Comment Entry Find an Existing Value tab

Person Comment Entry

  1. To enter a new comment, select the Add a New Value tab.
  2. Enter ID.
  3. Select Add.
Person Comment Entry Add a New Value tab
  1. The Person Comment Entry page displays.
  2. Enter Administrative Function: Based on the Administrative Function selected a yellow Variable data box may be required.  See below.
  3. Enter Academic Institution.
  4. Enter Comment Category.
  5. Enter Comment ID:  This will default to your ID, can be changed if you are adding a comment for another user.
  6. Enter Department:  Optional
  7. Enter Comment Date:  The date will default to today's date, this can be updated as needed.
  8. Enter Comments.
  9. Select Variable Data.
Person Comment Entry page
  1. The Variable Data page displays.
  2. Variable Data links the comment to specific data points in the system.  The fields required will change based on the Administrative function selected for the comment. For example: If ADMA is selected, the comment is linked to a specific admissions application in the system.
  3. Input Variable Data fields as required.
  4. Select OK.
Variable Data page
  1. The Person Comment Entry page displays.
  2. Select Save.
Person Comment Entry page
  1. Process complete.


Add your comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.