9.2 Viewing the Message Log
Purpose: Use this document as a reference on how to view the message log in ctcLink.
Audience: Finance or Business Office Staff.
You must have at least one of these local college managed security roles:
- <there are no college-assignable roles>
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
View the Message Log
Navigation: Background Processes > Review Business Message Log
- Enter the desired information into the Process Instance field. Enter a valid value e.g. "390414".
- Select the Search button.
![process instance](https://media.screensteps.com/image_assets/assets/001/926/084/original/cf51dd56-90fc-4a2e-a44a-f0d56a29cb71.png)
- Use the Message Log - Search page to retrieve message logs by Process Instance, Job ID, or both.
- Select the Search button.
![View By Process Instance and search](https://media.screensteps.com/image_assets/assets/001/926/082/original/e7a01e48-964f-4ed0-833f-a1dac8077ebd.png)
- The Message Details page enables you to view the status of the requested process and its associated messages.
- Select a Details link to view additional information related to your process and the message code number - select the Details link.
- Select the OK button.
![message details](https://media.screensteps.com/image_assets/assets/001/926/080/original/1e9a5f28-d159-4dd8-a7b8-24f228f517f5.png)
![message details](https://media.screensteps.com/image_assets/assets/001/926/078/original/c025d978-9cf9-4294-a830-abee57029add.png)
- End of procedure.
0 Comments
Add your comment