ctcLink Reference Center9.2 Self Service9.2 CS Staff Homepage Admissions Processing9.2 Viewing and Entering Service Indicator Data (Fluid)

9.2 Viewing and Entering Service Indicator Data (Fluid)

Purpose: Use this document as a reference for viewing and entering service indicator data in ctcLink Fluid, using the Admissions Processing section of the CS Staff Homepage.

Audience: Student Services staff.

Viewing and Entering Service Indicator Data

Navigation:  ctcLink CS Staff Homepage > Admissions Processing Tile

ctcLink CS Staff Homepage
  1. The Admissions Processing page displays.
  2. Expand the Processing Applications menu from left-side navigation.
  3. Select the Manage Service Indicators sub-menu list item.
  4. The Manage Service Indicators search page displays to the right.
  5. Enter the desired information into the student ID field.
  6. Select the Search button.
Manage Service Indicators search page

View Service Indicator Data

Each time you make changes to the Effect or Institution filters, you must refresh the page.

  1. The Manage Service Indicators page displays.
  2. Select the Effect drop-down list and select the desired Effect to view:  All, Positive, or Negative.
  3. Select Refresh.
Manage Service Indicators page
  1. Select the Institution drop-down list and select the applicable Institution.
  2. Select Refresh.
Manage Service Indicators page
  1. You have successfully viewed an existing service indicator.

Edit an Existing Service Indicator

  1. From the Manage Service Indicators search page, enter Search Criteria and select the Search button.
  2. The Manage Service Indicators page displays.
  3. Select a service indicator in the Code column to access the Edit Service Indicator page. 
Manage Service Indicators page
  1. The Edit Service Indicator page displays.
  2. Here you can review or edit the details, as well as Release the service indicator.
  3. Select the Apply button to save any changes.
  4. Select the OK button.
Edit Service Indicator page
  1. You have successfully edited an existing service indicator.

Add a New Service Indicator

  1. From the Manage Service Indicators search page, enter Search Criteria and select the Search button.
  2. The Manage Service Indicators page displays.
  3. Select the Add Service Indicator link to create a new Service Indicator.
Manage Service Indicators page
  1. Enter/Select the desired data for the following fields:
    • Institution
    • Service Indicator Code
    • Service Indicator Reason Code
    • Start Term
    • End Term
    • Start Date
    • End Date
  1. Select the Apply button.
  2. Select the OK button to return to the Manage Service Indicators page.
Add Service Indicator page
  1. You have successfully added a new service indicator.
  2. End of procedure.

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