9.2 Viewing and Entering Service Indicator Data (Fluid)
Purpose: Use this document as a reference for viewing and entering service indicator data in ctcLink Fluid, using the Admissions Processing section of the CS Staff Homepage.
Audience: Student Services staff.
Viewing and Entering Service Indicator Data
Navigation: ctcLink CS Staff Homepage > Admissions Processing Tile

- The Admissions Processing page displays.
- Expand the Processing Applications menu from left-side navigation.
- Select the Manage Service Indicators sub-menu list item.
- The Manage Service Indicators search page displays to the right.
- Enter the desired information into the student ID field.
- Select the Search button.

View Service Indicator Data
Each time you make changes to the Effect or Institution filters, you must refresh the page.
- The Manage Service Indicators page displays.
- Select the Effect drop-down list and select the desired Effect to view: All, Positive, or Negative.
- Select Refresh.

- Select the Institution drop-down list and select the applicable Institution.
- Select Refresh.

- You have successfully viewed an existing service indicator.
Edit an Existing Service Indicator
- From the Manage Service Indicators search page, enter Search Criteria and select the Search button.
- The Manage Service Indicators page displays.
- Select a service indicator in the Code column to access the Edit Service Indicator page.
- The Edit Service Indicator page displays.
- Here you can review or edit the details, as well as Release the service indicator.
- Select the Apply button to save any changes.
- Select the OK button.
- You have successfully edited an existing service indicator.
Add a New Service Indicator
- From the Manage Service Indicators search page, enter Search Criteria and select the Search button.
- The Manage Service Indicators page displays.
- Select the Add Service Indicator link to create a new Service Indicator.

- Enter/Select the desired data for the following fields:
- Institution
- Service Indicator Code
- Service Indicator Reason Code
- Start Term
- End Term
- Start Date
- End Date
- Select the Apply button.
- Select the OK button to return to the Manage Service Indicators page.

- You have successfully added a new service indicator.
- End of procedure.
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