Entering Student Exceptions: Substitutions, Directives, and Overrides
Purpose: Use this document as a reference for making substitutions, directives and overrides in ctcLink.
Audience: All staff
You must have at least one of these local college managed security roles:
- ZC AA Advisement Exceptions
- ZD AA Advisement Exceptions
- ZD AA Super User
- ZZ AA Advisement Exceptions
You must also set these SACR Security permissions:
If you need assistance with the above security roles or SACR settings, please contact your local college supervisor or IT Admin to request role access.
Navigation
Navigation: Academic Advisement > Student Advisement > Authorize Student Exceptions
Add a New Exception
- On the Authorize Student Exceptions search page, select Add a New Value.
- Leave the default value in Advisement Override (the system assigns a number when saved).
- Select Add.
Enter Exception Criteria
- Enter a Description for the exception.
- Enter a Long Description (optional).
- Enter or look up the Academic Institution.
- Enter or look up the Academic Career.
- Enter or look up the Academic Program (optional if the override is applied at the Career level).
- Enter or look up the Academic Plan (optional if the override is applied at the Career level).
- Enter or look up the Academic Sub-Plan (optional if the override is applied at the Career level).
Define Who or What the Override Applies To
- In Selection Code, choose who/what the override applies to:
- Primary Academic Plan – all students in the specified primary plan.
- Academic Program – all students in the specified program.
- Student Group – all students in the specified student group.
- Student – a specific student.
- In Selection Data, enter or look up the value based on the Selection Code chosen.
Define the Type of Override
- In Operation Code, select one:
- Course Directive – direct a specific course to satisfy a requirement
- Requirement Change – change a specific requirement
- Requirement Override – replace a requirement with a student-specific requirement
- Requirement Waiver – waive an existing requirement
- For all Operation Codes except Course Directive, the Level field appears. Valid values:
- LN – Line level
- RG – Requirement Group level
- RQ – Requirement level
- Level availability by Operation Code:
- Requirement Change / Requirement Waiver: LN, RG, RQ
- Requirement Override: RG, RQ
- If Operation Code = Course Directive, the Level field does not apply (Course Directives only work at line level).
- Enter the appropriate Level if required.
Create the Exception
- Select Create Exception.
- Complete the fields on the Authorize Student Exceptions page.
- Fields shown depend on the previous selections.
- Select OK.
- The system assigns an Advisement Override number.
- Select Save.
Additional Steps for Course Directives
- After selecting Operation Code = Course Directive, select Create Exception.
- Keep the default values for Course Sequence and Directive Type.
- Optionally change Course Source to filter results.
- Select Search.
- Enter or look up (🔍) the Subject Area.
- Select Search to display courses.
- Select the desired Course ID using the checkbox.
- Leave fields blank to default to the selected course values.
- Select OK.
- Verify that an Advisement Override number is assigned.
- Select Save.
- Process complete.


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