9.2 Manually Reduce a Term Award
Purpose: Use this document as a reference for how to Manually Cancel a Term Award in ctcLink.
Audience: FA Counselor/Technician.
You must have at least one of these local college managed security roles:
- ZD FA Award Processing
- ZD FA Director
- ZZ FA Award Processing
- ZZ FA Award Processor
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Manually Reduce a Term Award
The example used in this QRG is for an award that has not yet been disbursed to Customer Accounts.
Navigation: NavBar > Navigator > Financial Aid > Awards > Award Processing > Assign Awards to a Student
- The Assign Awards to a Student search page displays.
- Enter Student ID.
- Enter Academic Institution.
- Enter Aid Year.
- Select the Search button.
- The Assign Awards to a Student page displays.
- In this example, we'll adjust the student's College Bound Scholarship from $817 to $717.
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- In the Action box enter "O" if the award is in offered status; enter "B" if the award is in both offered and accepted status.
- In the Offered field, enter the adjusted award amount. Tab out of the field.
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- The Award Disbursement/Split page displays.
- Select the Custom Split box.
- For terms that have been disbursed - in this example, 2177 and 2181 - enter the Disbursed amount from the rightmost column into the Offered amount in the middle column. For our target term, enter the adjusted amount - in this example, $172 - into the Offered column. The sum of the amounts in the Offered column must equal the Net Award Amount at the top of the page.
- Select OK.
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- The Student Aid Package tab displays.
- Note that the Accepted amount is now equal to the Offered amount.
- Select the Validate button.
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- A message box displays.
- Select the OK button.
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- The Student Aid Package tab displays.
- Select the Post button.
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- A message box displays.
- Select the OK button.
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- Process complete.
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