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9.2 Manually Reduce a Term Award

Purpose: Use this document as a reference for how to Manually Cancel a Term Award in ctcLink.

Audience: FA Counselor/Technician.

You must have at least one of these local college managed security roles:

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

The example used in this QRG is for an award that has not yet been disbursed to Customer Accounts.

Navigation: NavBar > Navigator > Financial Aid > Awards > Award Processing > Assign Awards to a Student

The Assign Awards to a Student search page displays.
Enter Student ID.
Enter Academic Institution.
Enter Aid Year.
Select the Search button.
The Assign Awards to a Student page displays.
In this example, we'll adjust the student's College Bound Scholarship from $817 to $717.

In the Action box enter "O" if the award is in offered status; enter "B" if the award is in both offered and accepted status.
In the Offered field, enter the adjusted award amount. Tab out of the field.

The Award Disbursement/Split page displays.
Select the Custom Split box.
For terms that have been disbursed - in this example, 2177 and 2181 - enter the Disbursed amount from the rightmost column into the Offered amount in the middle column. For our target term, enter the adjusted amount - in this example, $172 - into the Offered column. The sum of the amounts in the Offered column must equal the Net Award Amount at the top of the page.
Select OK.