Manually Reduce a Term Award

Purpose: Use this document as a reference for how to Manually Cancel a Term Award in ctcLink.

Audience: FA Counselor/Technician.

You must have at least one of these local college managed security roles:

  • ZD FA Award Processing
  • ZD FA Director
  • ZZ FA Award Processing
  • ZZ FA Award Processor

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Manually Reduce a Term Award

The example used in this QRG is for an award that has not yet been disbursed to Customer Accounts.

Navigation:  Financial Aid > Awards > Award Processing > Assign Awards to a Student

  1. The Assign Awards to a Student search page displays.
  2. Enter Student ID.
  3. Enter Academic Institution.
  4. Enter Aid Year.  
  5. Select the Search button.  
  6. The Assign Awards to a Student - Student Aid Package tab displays.  
  7. In this example, we'll adjust the student's spring term Federal Pell Grant from $2465 (Full-Time award amount) to $1232 (reflecting Half-Time award amount).
  8. In the Action box enter "O" if the award is in offered status; enter "B" if the award is in both offered and accepted status.
  9. In the Offered field, enter the adjusted award amount in the annual amount.  Tab out of the field so ctcLink accepts the entry.
An image of the Student Aid Package tab with red annotation boxes outlining the row 20, B Action, Federal Pell Grant Item Type of 6162 and a red arrow pointing to the Accepted amount
  1. The Award Disbursement/Split page immediately displays.
  2. Select the Custom Split box.  
  3. For terms that have been disbursed - in this example, 2247 and 2251 - enter the Disbursed amount from the rightmost column into the Offered amount in the middle column.  For our target term of 2253, enter the adjusted amount - in this example, $1232 - into the Offered column.  The sum of the amounts in the Offered column must equal the Net Award Amount at the top of the page.  
  4. Select OK.  
An image of the Award Disbursement/Split pagelet with red annotation boxes outlining the Custom Split selected checkbox, the Offered columns, the OK button and a red arrow points to the Net Award Amount. Yellow highlighter outlines the Disbursed rows
  1. The Student Aid Package tab displays.
  2. Note that the Accepted amount is now equal to the Offered amount.  
  3. Select the Validate button.
  4. A message box displays.  
  5. Select the OK button.  
  6. The Student Aid Package tab displays.
  7. Select the Post button.
  8. A message box displays.  
  9. Select the OK button.
  10. Process complete.

Be sure to repeat for all applicable awards that need a reduction as a result of enrollment changes or otherwise noted.

Video Tutorial

The video below demonstrates the process actions described in steps listed above. There is no audio included with this video. Select the play button to start the video.

Video Tutorial Via Panopto

View the external link to Manually Reduce a Term Award. This link will open in a new tab/window.

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