Megamation Training and Support
Purpose: Links and directions to Megamation training videos and support.
Audience: Facilities operations and maintenance administrative and data management staff.
Megamation has multiple training videos posted on line and provides active user support. Please note that the platform used across the CTC system has some unique configurations and not every training video will apply to our system. The following videos are directly relevant:
- Logging in to DirectLine and DirectLine mobile
- Note that first time users will also need to work with your IT department to authorize the Citrix application through your internal firewall.
- Search Screens
- Query by Form Search
- Adaptive Checklists
- Checklist Definition Entry
- Reopen Closed WorkOrder
You may find more of value on Megamation's YouTube channel.
Megamation provides extensive training and support in the use of DirectLine. Call or email their support team.
1.800.344.8655, option 1, or [email protected]
State Board staff provide guidance on data management standards and requirements for what must be tracked within DirectLine. See more on the Capital Budget team's Megamation resource page.
