Online Admissions Application Portal (OAAP) Login

Purpose: This document provides step-by-step instructions for navigating each login scenario and accessing the Online Admissions Application Portal.

Audience: Students and Staff

Okta Authentication Enabled

The Online Admissions Application Portal (OAAP) has Okta authentication enabled. Okta is a user authentication tool for applications currently used by ctcLink. Utilizing Okta for user authentication provides new and returning students with a secure login experience. This ensures the protection of their credentials and reduces the risk of unauthorized access to the OAAP.

To access the Online Admissions Application Portal (OAAP), you can visit the college's official website. It's important to note that users can only register one account per email address. However, students have the option to apply to multiple colleges using the same OAAP account.

  • If you have already created a username and password for the Online Admissions Application Portal (OAAP), you can log in to complete your application.
    • Multi-Factor Authentication (MFA) will not be required.
    • Returning applicants will need to reset their passwords during their first log-in.
  • If you are a returning student logging in with your ctcLink EMPLID and need to update your address, email, or phone number, you must do this in ctcLink before applying for admissions.
    • Existing ctcLink EMPLID accounts will use ctcLink Okta to log in to OAAP.
    • MFA is required for ctcLink Okta.
  • If you have not yet created an OAAP account, visit the QRG OAAP Create an Account.
Activated ctcLink ID

Students with EMPLIDs must complete MFA in OAAP, just as they do when logging in to ctcLink. We recommend contacting the college directly for assistance if you cannot recall your ctcLink account details.

  1. Select the Existing Users Login button.
  2. Enter your ctcLink ID in the Username field.
  3. Check the I'm not a robot reCAPTCHA box to confirm that you are not a robot, and then select the requested images to complete the verification.
  4. Select the Log in Button.
OAAP Welcome page
  1. The Okta login page will appear with your ctcLink ID pre-populated in the ctcLink ID field.
  2. Select the "Keep me signed in" checkbox to stay logged in even after closing the web browser. When users return to the protected application from the same device and browser, they are automatically logged in without reentering their credentials.
  3. Select the Next button.
    • Unlock account? If you cannot access your account, click on the "Unlock account?" link and provide your username and email address when prompted.
    • Help. If you encounter difficulty logging in with your credentials, click the Help link to connect with the college to which you are applying for admissions.
  4. The OAAP Password page displays.
  5. Enter your password in the Password field. Select the eye icon to reveal the password. Click the eye icon again to conceal it. If you enter your password but don't select the Verify button, the screen will time out, and you will receive an "Unable to sign in" message. In that case, please select the "Back to sign in" link at the bottom of the page.
  6. Click the Verify button.
    • Reset Password. After clicking the "Reset Password" link, your browser will redirect you to a page where you can select the "Send me an email" button. After clicking the button, a message will appear on your screen: "We sent an email to your email address. Click the verification link in your email to continue or enter the code below." Access your email and click the Reset Password button to display a verification code to enter on the password reset page. By resetting your password with your ctcLink ID, you are also changing your password for ctclink.
    • Verify with something else. Selecting the Verify with something else link directs you to the Verify it's you with a security method page. If you have configured additional Okta password recovery options, you can reset your Okta password.
  7. After clicking the Verify button, the Get a verification email page displays. Select the Send me an email button to retrieve a code.
  8. The Verify with your email box appears. Enter the code received in your email and click the Verify button.
Verify with your email page.
  1. The Start A New Application page displays.
  2. Log in complete.
  3. For instructions on how to complete and submit an application, please visit the OAAP General Application without Fee QRG.
Logged in Since July 29, 2024
  1. Select the Existing Users Login button.
  2. Enter your Username.
  3. Select the Captcha checkbox to designate that you are a real human, not a robot. Complete Captcha verification by selecting the requested images. Depending on your browser's cache/cookies settings, you may not be prompted to complete a reCAPTCHA again after completing one.
  4. Select the Log in button.
  5. You will be redirected to OAAP Okta with your username already filled in. Select “Next” to continue.
    • Unlock account? If you cannot access your account, click the "Unlock account?" link and provide your username and email address when prompted.
    • Help. If you encounter difficulty logging in with your credentials, click the Help link to connect with the college to which you are applying for admissions.
Username Okta login page
  1. The OAAP Password page displays.
  2. Enter your password in the Password field. Select the eye icon to reveal the password. Click the eye icon again to conceal it.
    • If you enter your password but don't select the Verify button, the screen will time out, and you will receive an "Unable to sign in" message. In that case, please select the "Back to sign in" link at the bottom of the page.
    • Forgot Password? If you need to reset your password, select the Forgot Password link. The Reset your Okta password page will display. Choose a security method to reset your password and follow the instructions.
  3. The Start A New Application page displays.
  4. For instructions on completing and submitting an application, please visit the OAAP General Application without Fee QRG.
Have Not Logged in Since July 29, 2024
  • Suppose you haven't logged in and submitted an application with your created Username for over two years and can't remember your password. In that case, you can use your security questions to authenticate yourself. After you authenticate yourself, you will no longer use security questions/answers.
  • If you don't know the answers to your Security Questions, you must create a new account or log in with your ctcLink ID and Password.
  1. Select the Existing Users Login button.
  2. Enter your Username.
  3. Check the I'm not a robot  reCAPTCHA box.
  4. Select the Log in Button.
  5. Upon selecting Log in, a message box appears in the center of your screen, displaying your last login date and prompting you to reset your password.
Message box to reset password
  1. Select OK.
  2. A password verification box will appear. If you can't remember the password used to create the OAAP account, click on the "Try security questions instead" link.
Password Verification box
  1. The Password Verification box appears. If you remember your security questions and answers, activate the Select your security questions drop-down menu. Choose a question, enter your answer in the field below, then select the Submit answer button. If you can't remember your security questions and answers, select the "X" in the top right corner of the box.
Try using password link
  1. Select the If you do not have an existing account, click here to create one link to create a new account, or log in with your ctcLink ID and Password.
  2. For instructions on how to complete and submit an application, please visit the OAAP General Application without Fee QRG.
Select the if you do not have an existing account, click here to create one.

2 Comments

Chloe Coker

I tried to fill out the "forget username" form and the security question section did not work. It did not allow me to select a question to answer so I could not correct my username. I tried multiple times and the section will not provide questions to select. I'm not sure how to fix it.

Tanjagay Martin

Hi Chloe,
I appreciate your comment and apologize for any inconvenience caused. Access this section of the QRG-- https://ctclinkreferencecenter.ctclink.us/m/79544/l/1862909-online-admissions-application-portal-oaap-login#students-who-created-an-account-before-the-okta-change-initially-not-imported. Skip to step #8, "If you can't remember your security questions and answers, select the "X" in the top right corner of the box." If the issue persists, please contact the college you are applying to: https://www.sbctc.edu/our-colleges/college-contact-list. Thank you for your time, Chloe. Have a fantastic day! ~Tanjagay Martin | CS Core Trainer

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