OAAP Waiver Setup

Purpose:  Use this document as a reference for managing waiver setup in the OAAP if your college is charging application fees at time of application submission.

Audience:  Admissions staff.

Sign In to the OAAP
  1. Enter your Username (EMPLID).
  2. Select the Sign In button.
  3. The Okta login page will appear with your ctcLink ID pre-populated in the ctcLink ID field.
  4. Select the "Keep me signed in" checkbox to stay logged in even after closing the web browser. When users return to the protected application from the same device and browser, they are automatically logged in without reentering their credentials.
  5. Select the Next button.
    • Unlock account? In the event that you are unable to access your account, click on the "Unlock account?" link and provide your username and email address when prompted.
    • Help. If you encounter difficulty logging in with your credentials, click the Help link to connect with the college to which you are applying for admissions.
  6. The OAAP Password page displays.
  7. Enter your password in the Password field. Select the eye icon to reveal the password. Click the eye icon again to conceal it. If you enter your password but don't select the Verify button, the screen will time out, and you will receive an "Unable to sign in" message. In that case, please select the "Back to sign in" link at the bottom of the page.
  8. Click the Verify button.
    • Reset Password. After clicking the "Reset Password" link, your browser will redirect you to a page where you can select the "Send me an email" button. After clicking the button, a message will appear on your screen: "We sent an email to your email address. Click the verification link in your email to continue or enter the code below." Access your email and click the Reset Password button to display a verification code to enter on the password reset page. By resetting your password with your ctcLink ID, you are also changing your password for ctclink.
    • After clicking the Verify button, the Verify it's you with a security method page displays. Verify your account using one of the available verification methods
  9. A "Get a verification email" or "Verify with your phone" page appears depending on your verification method. Choose to receive a code, then retrieve it from your source (email, text, etc.).
    • Verify with something else. Selecting the Verify with something else link directs you to the Verify it's you with a security method page. If you have configured additional Okta password recovery options, you can reset your Okta password.
  10. The Verify box appears. Enter the code received from your source and click the Verify button.
  11. The OAAP Dashboard displays.
Okta Verify it's you with a security method

Manage Waiver Codes

  1. Sign in to the OAAP.
  2. Enter your username and password and click the "Sign In" button to access the OAAP Dashboard.
  3. Once logged in, the OAAP Dashboard will be displayed for the admin.
  4. Expand the "Institution Setup" menu and select "Waiver Setup" from the sub-menu.
  5. his action will lead you to the "Colleges Waiver Setup" page.
  6. To create new college waivers, choose an Academic Institution, input the number of Waiver Codes, and select an Expiration Date.
  7. After entering the necessary details, click the "Add" button.
  8. A confirmation window will appear, indicating the successful addition of the entered number of waiver codes to random codes. These codes can be used for fee waivers. Click the "OK" button to proceed.
  9. To delete a waiver code with a status of "Not Used" or "Expired," simply click on the corresponding garbage can icon. Please note that only "Not Used" and "Expired" waiver codes can be deleted.
  10. A confirmation window will appear, and you can click the "Yes" button to validate the deletion.
  11. After deleting a waiver code, the updated "College Waiver Setup" page will be displayed, and the deleted waiver code will no longer be visible, indicating that the process is complete.

Video Tutorial

The video below demonstrates the process actions described in the steps listed above. This video includes audio and closed captioning. Select the play button to start the video.

Video Tutorial Via Panopto

View the external link to OAAP Waiver Setup. This link will open in a new tab/window

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