9.2 Adding a Communication (Financial Aid)
Purpose: Use this document as a reference for adding a communication in ctcLink.
Audience: FA Counselor/Technician
You must have at least one of these local college managed security roles:
- ZD FA Director
- ZD FA Student Aid Info
- ZZ FA Student Aid Info
You must also set these SACR Security permissions:
If you need assistance with the above security roles or SACR settings, please contact your local college supervisor or IT Admin to request role access
Adding a Communication
Confirming Award Notification
Navigation: NavBar > Navigator > Financial Aid > View Financial Aid Status
- The Financial Aid Status search page displays.
- Enter Academic Institution.
- Enter Aid Year.
- Enter additional Search Criteria to identify your student.
- Select Search.
- The Financial Aid Status page displays.
- Scroll to the Communication section to view the status.
Adding a Communication
You must have at least one of these local college managed security roles:
- ZC CC 3Cs User
- ZD CC 3Cs User
- ZZ CC 3Cs User
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Navigation: NavBar > Navigator > Campus Community > Communications > Person Communications > Communication Management
Note: Set up Communication Speed Keys to perform this task. See the quick reference guide Communication Speed Keys Setup in the Financial Aid section of the ctcLink Training Website.
- The Communication Management search page displays.
- Select the Add a New Value tab.
- Enter ID.
- Select Add.
- The Person Communication tab displays.
- In Function, enter "FINA".
- Enter Institution.
- Enter Communication Key.
- Select Variable Data.
- The Variable Data page displays.
- Enter Aid Year.
- Select OK.
- The Person Communication tab displays.
- Select Save.
- To validate that the Award Notification was generated, navigate to the View Financial Aid Status page:
- Navigation: NavBar > Navigator > Financial Aid > View Financial Aid Status
- Process complete.
0 Comments
Add your comment