9.2 Manually Cancel a Term Award

Purpose: Use this document as a reference on how to cancel an award for one term in ctcLink.

Audience: Financial Aid Technician/Staff.

Manually Cancel a Term Award

You must have at least one of these local college managed security roles:

  • ZD FA Award Processing
  • ZD FA Director
  • ZZ FA Award Processing
  • ZZ FA Award Processor

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Navigation:  NavBar > Navigator > Financial Aid > Awards > Award Processing > Assign Awards to a Student 

This example is for a student on whom aid has not yet disbursed.  If you are canceling aid on a student for the term, be sure the award has not yet been Authorized/Disbursed as additional steps may need to be taken at that point.

  1. The Award Entry search page displays.
  2. Complete the following fields:
    • Empl ID
    • Academic Institution
    • Aid year
  3. Select the Search button.
award entry search criteria page with empl id academic institution and aid year annotated
  1. The Award Entry page displays.
  2. Identify the award you want to cancel for the term.  In this example, the Spring 2021 term College Bound Scholarship award will be canceled.
  3. Select the Disbursement link to review how the aid is split into each term.
Assign awards to a student page with arrow pointing to college bound scholarship award and annotation around the disbursement link
  1. The Award Disbursement Detail page displays.
  2. Note the different amounts in the term.  In this example, the spring 2021 term will be canceled (2213).  Recall that the amount that is Offer/Accepted is counted in annual amounts, so this means you must note how much of the award is offered in other terms.  In this example, the Spring amount will be canceled, so the annual Offered/Accepted amount will now be $125, to reflect the fall only amount.  
  3. Select OK or Cancel to return to the award page.
Award Disbursement Detail page with the term highlighted and the offered accepted amounts annotated with the ok button annotated
  1. The Award Entry page displays.
  2. Enter a "B" the Action field of the College Bound Scholarship award.  
  3. Tab over to the "Offered" field, and enter in the new annual amount.  In this example, only the winter term amount is used, which is $125.  Tab out, and the Accepted field will automatically populate.
Amount adjusted and Action and Offered Accepted fields annotated with red box
  1. The Award Disbursement Detail pagelet will automatically display.  
  2. Select the Custom Split checkbox, and then enter in the $125 in the Winter Term, and leave the $0 in Spring -- this ensures the Spring award has been canceled.
  3. Select the OK button.
Winter term award adjusted and custom split box annotated
  1. The Award Entry page displays.
  2. Select the Validate button.
Validation button annotated
  1. A Validation message appears.  
  2. Select the OK button to acknowledge the message and continue on to the Posting process.
Validation message
  1. The Award Entry page displays.
  2. Select the Post button to post the award.
Award entry page
  1. A Posting message appears.
  2. Select the OK button to acknowledge the message and continue on.
Award posting message button annotated with red box
  1. End of procedure.

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