OAAP Security Access

Purpose:  This document outlines how college local security administrators (LSAs) can request staff security access changes in the Online Admissions Application Portal (OAAP).

Audience: LSAs and Admissions staff

As of August 2024, all OAAP security access changes must be requested by a college LSA.

Adding OAAP Security Access

The security access page in OAAP is global. Therefore, all security changes are completed by the Campus Solutions Core (CS Core) functional team upon college request.

There are multiple security role options for college staff in OAAP. To request security access changes, LSAs must submit a support ticket to CS Core for each individual requiring access. CS Core will make the change in OAAP based on the college’s request.  

Please include this information in your ticket request:

  • Ticket Request Type: ctcLink Support > Security Issue > OAAP Security
  • Ticket Request Details: Include the following information for each staff member:
    • First name
    • Last name
    • EMPLID
    • OAAP Security Level (choose from the following options)
      • College Admin
      • College Admin with Student Account
      • District Admin
      • District Admin with Student Account
      • Student Account Only

Removing OAAP Security Access

The security access page in OAAP is global. Therefore, all security changes are completed by the Campus Solutions Core (CS Core) functional team upon college request.

To remove OAAP security access for a staff member, LSAs must submit a support ticket to CS Core for each individual requiring access to be removed.

Please include this information in your ticket request:

  • Ticket Request Type: ctcLink Support > Security Issue > OAAP Security
  • Ticket Request Details: Include the following information for each staff member:
    • First name
    • Last name
    • EMPLID
    • OAAP Security Level: Remove Access

OAAP Security Levels Defined

College Admin

This role provides access to OAAP configurations for your college, including Institution Information, Terms Setup, and Waiver Setup. Staff members with this role can also view in-progress and submitted applications for your college.

College Admin with Student Account

Staff members with this role have the same access as College Admins and can access the OAAP Account Management and Audit Log pages.

District Admin

This role provides access to OAAP configurations for your district (meaning multiple colleges), including Institution Information, Terms Setup, and Waiver Setup. Staff members with this role can also view in-progress and submitted applications for your district.

District Admin with Student Account

Staff members with this role have the same access as District Admins and can access the OAAP Account Management and Audit Log pages.

Student Account Only

This role is granted access to the OAAP Account Management and Audit Logs pages; however, it does not include access to OAAP configurations or applications that are currently in progress or have been submitted.


OAAP Configurations

(College or district-specific)

Submitted and In-Progress Applications 

(College or district-specific)

OAAP Account Management and 

Audit Logs (Global)
College Admin X X
College Admin with Student Account X X X
District Admin X X
District Admin with Student Account X X X
Student Account Only

X

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