ctcLink Reference Center
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Topics
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Entering Deposits and Payments 10
- Entering a Regular Deposit
- Entering an Express Deposit
- Entering a Deposit and Applying Using a Worksheet
- Direct Journal Payments
- 9.2 Fund 145 Grant Payments
- 9.2 AR Payments On Account
- 9.2 Entering Pending Receivables
- 9.2 Entering a Pending Item Group and Setting It to Post
- Balancing AR Cashiering
- SF/FIN Split Payment
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Applying Payments 12
- 9.2 Using a Payment Worksheet to Apply a Payment
- 9.2 Entering Detail Reference Information
- 9.2 Using a Payment Worksheet to Apply an Overpayment
- 9.2 Using a Payment Worksheet to Apply an Underpayment
- 9.2 Adjusting an Invoiced Bill Through AR
- 9.2 Creating and Working With Direct Debits
- Canceling Direct Debits
- Receiving Cash Drawer Payments
- 9.2 Reconciling Payments on a Bank Statement
- 9.2 Running GL Load
- Using Worksheet Actions
- 9.2 Using Worksheet Selection
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Managing Receivables 19
- 9.2 Applying Debits to Credits
- 9.2 Building a Worksheet for an Unidentified Payment
- Changing an Item Due Date
- 9.2 Creating, Using, and Posting a Transfer Worksheet
- 9.2 Entering External Pending Item Groups
- 9.2 Entering Multi-Item Update
- 9.2 Entering Online Pending Item Groups
- 9.2 Managing Accounts Using a Maintenance Worksheet
- Processing Refunds
- 9.2 Recording an NSF-CLOSED Period (When Anticipating Payment in the Future)
- 9.2 Recording an NSF - OPEN Period (When Anticipating Payment in the Future)
- Reviewing Maintenance Worksheet Item Accounting Entries
- 9.2 Running the Automatic Maintenance Process
- Using Worksheet Application
- 9.2 Writing an Item Off
- 9.2 Updating Open Periods for Business Units
- AR Update Error Codes
- 9.2 Issuing a Refund
- 9.2 Deleting AR Deposits
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Managing Receivables: Posting & Unposting Items 10
- Unposting Direct Journal Payments
- 9.2 Unposting Item Groups
- Unposting Maintenance Groups
- 9.2 Unposting a Payment Group
- 9.2 Unposting Transfer Groups
- 9.2 Creating and Setting Entries to Post
- 9.2 Performing a Partial Payment Unpost
- 9.2 Posting an Express Deposit
- 9.2 Posting Online Group Entry
- 9.2 Posting a Pending Item Group
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Customer Correspondence 13
- 9.2 Understanding Customer Roles
- Adding a New Customer/Sponsor
- 9.2 Updating a Customer
- 9.2 Updating the Bill To Information for a Customer
- 9.2 Generating a Statement
- 9.2 Transferring to Doubtful AR
- Running the Dunning Process
- Generating Dunning Letters
- Processing and Printing Dunning Letters
- Creating a Conversation
- 9.2 Maintaining Customer Conversations
- 9.2 Disputing an Item and Adding a Conversation
- Using Collections Workbench
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Viewing: Customers 9
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Viewing: Items 8
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Viewing: Receivables Misc. 10
- Viewing All Deposits
- Viewing Billings by Business Unit or Origin
- Viewing Incomplete Deposits or Payments
- Viewing Groups Set to Post (or Not Set to Post)
- Viewing a Partial Payment on a Worksheet
- Viewing Cash Received by Bank Account or Business Unit
- Viewing Payment Groups
- Viewing Payments Set to Post
- Viewing Posting Results (Single or Group Pending Items)
- Viewing Refund Status
Colors and button shapes may appear differently in QRGs compared to the live PeopleSoft environment, but functionality has not been affected by the PeopleTools 8.59 upgrade. Please refer to the Fundamentals section of the Reference Center for images of several current system pages.
QRGs are intended to provide a quick walk-through for college staff performing a business process in ctcLink and do not necessarily provide a comprehensive explanation of all possible scenarios. Updates to Reference Center materials are made continuously, so please check back frequently for the most current information.
Other Resources
Welcome to ctcLink (Start Here!)
- Intro to ctcLink
- Onboarding Training Materials and Applications
- Fundamentals
- Crosswalks & Glossaries
- ctcLink Service Desk/Ticketing System
Resources
- 25Live (Software)
- Commonly Used Reports and Processes
- Data Services
- Governance
- ctcLink Enhancement Requests
- Implementation Project Archived Materials
- Legacy Access
- Local Configuration Guides
- Megamation (Software)
- Navigation Paths
- PeopleSoft Security
- PMO - Project Information
- Testing (Current & Project Archive)
- Training Videos
9.2 Campus Solutions
- 9.2 CS - Academic Structure
- 9.2 CS - Academic Advisement
- 9.2 CS - Admissions
- CS Business Process Maps (Flow Charts)
- 9.2 CS - Campus Community
- CS - 3Cs: Comments, Communications and Checklists
- 9.2 CS - Continuing Education
- 9.2 CS Fundamentals
- 9.2 CS - Curriculum Management
- HighPoint Campus Experience (HCX)
- 9.2 CS - Student Records
- 9.2 CS - Campus Solutions Resources
9.2 Finance
- 9.2 FIN - Finance Fundamentals
- 9.2 FIN - Finance Navigation Resources
- 9.2 FIN - Accounts Payable
- 9.2 FIN - Accounts Receivable
- 9.2 FIN - Asset Management
- 9.2 FIN - Billing
- 9.2 FIN - Budget/Budgeting (Commitment Control)
- 9.2 FIN - Budget Security
- FIN - Delegations
- FIN - Expenses
- 9.2 FIN - General Ledger
- 9.2 FIN - Grants/Contracts
- FIN - Project Costing
- 9.2 FIN - Purchasing
- FIN - PBCS (Planning Budgeting Cloud Services)
- 9.2 FIN - Treasury - Cash Management
- 9.2 FIN - Finance Resources
- 9.2 FIN - Closing Periods and Years Procedures
- FIN Business Process Maps (Flow Charts)
9.2 Financial Aid
- 9.2 FA - Budgets
- 9.2 FA - Disbursement
- 9.2 FA - Financial Aid Business Process Guides
- 9.2 FA - Financial Aid Term
- 9.2 FA - ISIR Processing
- 9.2 FA - Loans
- 9.2 FA - Managing 3Cs
- 9.2 FA - Packaging and Awards
- 9.2 FA - SAP
- 9.2 FA - Service Indicators/User Edit Messages
- 9.2 FA - Student Access
- 9.2 FA - User Set Up
- 9.2 FA - Return to Title IV
- 9.2 FA - Viewing Financial Aid Pages
- 9.2 FA - Federal and State Reporting
- 9.2 FA - COD Reporting
- 9.2 FA - Reconciliation & Reporting
- 9.2 FA - Financial Aid Resources
9.2 Human Capital Management
- 9.2 HCM - Absence Management
- 9.2 HCM - Benefits
- 9.2 HCM - FWL (Faculty Workload)
- HCM Business Process Maps (Flow Charts)
- 9.2 HCM - HR Core
- 9.2 HCM - Payroll
- 9.2 HCM - TAM (Talent Acquisition Management)
- 9.2 HCM - Time & Labor
- 9.2 HCM - Human Capital Management Resources
