Changing an Item Due Date

Purpose:  Change an item due date using ctcLink.

Audience:  Accounts receivables staff.

You must have at least one of these local college managed security roles:

  • ZC AR Customer Maintenance
  • ZZ AR Customer Maintenance

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

ctcLink enables you to modify the payment terms of an item.  This included a change to the due date of the item.  In this situation, you need to update single item information.

Changing an Item Due Date

Navigation:  Accounts Receivable > Customer Accounts > Item Information > View/Update Item Details

  1. The View/Update Item Details search page displays.
  2. Enter Business Unit.
  3. Enter Customer ID.
  4. Enter Item ID.
  5. Select Search.
  6. The Detail 1 page displays.  Use it to change discount, payment, and draft options for an item. You can also put an item in dispute or collections, mark an item as a deduction, and assign item owners.
  7. Enter Due Date.
  8. The Terms field defines the due date, discount days and discount amount.  Select from the drop-down menu.
  9. Select the Collection option.  
  10. Select the Code value from the drop-down menu.
  11. Select Save.

Video Tutorial

The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.

Video Tutorial via Panopto

View the external link to Changing an Item Due Date . This link will open in a new tab/window.

0 Comments

Add your comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.