Unposting Mixed Direct Journal Payments
Purpose: Use this as a reference how to unpost mixed direct journal payments using ctcLink.
Audience: Accounts Receivable Staff
You must have at least one of these local college managed security roles:
- ZZ AR Apply Payments
You must also set these User Preference Definitions:
If you need assistance with the above security roles or User Preference Definitions, please contact your local college supervisor or IT Admin to request role access.
Use the following unpost process if your Deposit contains both Direct Journal and Regular/Express Deposits.
Scenario: You received a Regular Deposit ("AR-REG" payment attached to an invoice) and a Direct Journal Deposit ("AR-DJ" payment not attached to an invoice) under the same Deposit ID. The following day, your Direct Journal Deposit needs to be unposted from that Deposit ID. We encourage colleges not to "mix" deposits, however the solution is as follows: Create a "zero dollar" deposit to create a reversing System Transaction. Then matching the payment to unpost and applied together they will zero out.
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Video Tutorial
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Video Tutorial Via Panopto
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