9.2 Viewing Items in Other Groups

Purpose:  To view items in other groups at the business unit level using ctcLink.

Audience:  Accounts Receivables Staff

Use inquiry pages to look up customer balances and summaries of other receivable activity at the business unit level.  ctcLink enables you to view a one-line summary of each item-related activity.  You can also view items in different groups.

You must have at least one of these local college managed security roles:

  • ZD AR Inquiry

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Viewing Items in Other Groups

Navigation:  NavBar > Navigator > Accounts Receivable > Receivables Update > Posting Results Payments > Payment Group-All Items

  1. The Payment Group-All Items search page displays.
  2. Enter Deposit Unit.
  3. Enter Deposit ID.
  4. Enter Payment ID
  5. Select Search.
  6. Qualifying results display at the bottom of the Payment Group-All Items page.  Select one.
Payment Group All Items search page
  1. The Payment Control page displays.  Use it to review the group payment information.  
  2. You can review details of this group by selecting each of the tabs (Payment 1, Payment 2, and Payment 3).
  3. Select the Return to Search page or Next in List button after you have reviewed this information and wish to create a new search.
Payment Control page
  1. Process complete.


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