Override File Status (Not Recommended)

Purpose: Use this document as a reference for how to change the status of a payment file in order to fix an error in ctcLink PeopleSoft.

Audience: Finance Staff/Supervisors

You must have at least one of these local college managed security roles:

  • ZZ Treasury Local Config

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

NOTE: This process should only be performed with the assistance of the Functional Analyst.

Override File Status

Navigation: Financial Gateway > Administration > Override Payment File Status

  1. The Override Payment File Status page displays. Enter or select Bank SetID.
  2. Enter or select Bank Code.
  3. Enter or select From Date and To Date.
  4. Select the Search button.
  5. On the Payment Information tab, both the Current Status and New Status of the file are displayed.
  6. Enter "Error" in New Status.
  7. Select the Save button.
Override Payment File Status page
  1. Process complete.