9.2 Process ACH/EFT Payment Dispatches

Purpose: Use this document as a reference for manually dispatching payment files to the bank in ctcLink.

Audience: Cash Management staff.

You must have at least one of these local college managed security roles:

  • ZZ Treasury Maintenance

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Access to payment security functionality is provided by assigning a Payment Security Rule to the user for their college. See the QRG Finance Security Guide, Module Specific Security Setup>Treasury for more details.

When you dispatch payments, the payments are sent to the bank as payment files using the Payment Dispatch Application Engine (PMT_DISPATCH). There are two methods for dispatching payments from Financial Gateway: manual and automatic.

Here, you will manually dispatch an electronic payment from the Financial Gateway to the bank using the Payment Dispatch page.

Process ACH/EFT Payment Dispatches

Navigation: Financial Gateway > Process Payments > Payment Dispatch

Note: The payment dispatch process creates separate files for each payment layout (CCD/PPD). If you have multiple ACH transactions to be processed in a single day then it is recommended to wait for at least 15 minutes to avoid overriding.

  1. Use thePayment Dispatchpage to manually send selected payments to the bank from the Financial Gateway.
  2. Enter or select yourBusiness Unit.
  3. Use the default value "Awaiting Dispatch" in theDispatch Statusfield.
  4. You may enter additional search criteria likeBank DetailsorSource SystemorPayee NameorPayment Method.
  5. Enter the desired information into theFrom Datefield.
  6. SelectSearch.
  7. In thePayment Totalstab, you can verify the total payments and amounts.
  8. In thePaymentstab, you can see the details about bank detail, payee details and payee bank details.
  9. Select theAddenda Informationicon to access the Addenda page, which you use to add additional instructions for the specified payment. Instructions here will appear within the actual payment file.
  10. Select theTransfer to Sourceicon to access the source application to view detailed information about the specified transaction.
  11. Select theReview Payment Detailsicon to access the Review Payment Details page to view the payment progress, events, and detailed information on the transaction.
  12. Selectthe payments or theSelect Alllink to select all payments.
  13. Note: You can place the payment on Hold if the payment dispatch status is “Awaiting Dispatch”. To make a payemnt on hold, select the payment, then selectFlag for Hold. Also, select thePayment Notesicon to add and view comments about the specified payment. This is useful for such things as describing the reason transactions are in hold status.
  14. SelectDispatch Settlements.
Payment Dispatch page
  1. Use the Payment Confirmation page to verify the payment details.
  2. Select OK.
Payment Confirmation page
  1. You must enter the password for your user ID to continue.
  2. Select Continue.
  3. Use the Payment Dispatch Results page to view details of a particular payment dispatch.
  4. Notice the Process Instance number appears. This number helps you identify the process you have run when you check the status.
Payment Dispatch Results page
  1. The initial status of the dispatch process is "Queued". Select Refresh until the payment files appear in the Payment Dispatch Details grid.
  2. After you see Process Run Status = "Success", the process is finished. If the process is not finished, continue to select Refresh until the status is "Success". Note: If the Process Run Status is "Error" or "File Status" is Error, then go to step 26 to see the details about error.
  3. You will also see File Status = "Completed/Sent to Bank".
  4. You may select the Payment File Content icon to see the details of payment file.
  5. Select Return to go back to Payment Dispatch page.
Payment Dispatch Results page
  1. From the Dispatch Results page, you may select Results to see Payment file details.
Dispatch Results page
  1. If Process Run Status is "Warning/Error" and File Status is "Error" then select the Payment File Contents icon to open the Payment File Inquiry page.
Payment Dispatch Results page
Payment Files page
  1. Select the View Event Log icon to see the error.
  2. Here the problem is related to the file directory. The file path does not exist.
  3. Select Return to go back to Payment File Inquiry page.
  4. After the error is fixed then you can simply select the Recreate File icon to recreate the file again.
  5. Go to Step 22.
Payment File Events page
  1. Process complete.

Video Tutorial

The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.

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Video Tutorial Via Panopto

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