Mobile - Request Transcript
Purpose: Use this document as a reference for requesting transcripts using mobile in ctcLink. The college mobile applications will look a bit different between the various colleges. This guide is intended as a general overview. Please note that your college may have different images and options available.
Audience: Student Records Staff.
Note: The option for Requesting a Transcript is only available at select colleges. If you are unable to request a transcript through the mobile application, go to Enrollment Services on your college campus or to your college's website to process transcript request.
- Launch your mobile application.
- Pick Your College from the list if more than one is available.
![Pick Your College screen](https://media.screensteps.com/image_assets/assets/000/637/694/original/29e6558c-688b-4f40-a7d6-91dc6474cda5.png)
- The selected College page displays.
- Select the Login tile.
- The Login pagelet displays.
- Login using your ctcLink ID and Password.
![ctcLink login page](https://media.screensteps.com/image_assets/assets/000/754/828/original/c5da5dab-5268-4bc5-ad5f-4d9d7761fcd3.jpg)
- The Dashboard displays.
- Select the Menu icon.
![Menu icon](https://media.screensteps.com/image_assets/assets/005/211/559/original/e77a0756-d42a-43e7-956b-df0d3f5f289b.png)
- The My Links menus displays on the left.
- Scroll down and select the Academics menu.
![My Links screen](https://media.screensteps.com/image_assets/assets/000/637/688/original/6bfb3e0f-57a0-48c5-af79-d256da825810.png)
- The Academics menu expands.
- Select the Request Transcript option.
![Academics Request Transcript option](https://media.screensteps.com/image_assets/assets/000/638/253/original/6198651b-687b-4a57-88d0-5d39575a31bf.png)
- The Request Transcript page displays.
- Choose the processing time you would like from the drop-down menu.
![Request Transcript screen](https://media.screensteps.com/image_assets/assets/000/638/263/original/d21528b0-3095-4d37-bd68-01c40beae27a.png)
- Enter the Quantity you are requesting.
![Request Transcipt Quanity](https://media.screensteps.com/image_assets/assets/000/638/257/original/847e5547-065e-42b9-94d5-285688985575.png)
- Select your recipient from the drop-down menu.
![Request Transcript Select Recipient](https://media.screensteps.com/image_assets/assets/005/211/561/original/c14fd02c-3851-4762-a95f-c38e351c6578.png)
- If you select My Address you will select one of your addresses in the system.
![Address screen](https://media.screensteps.com/image_assets/assets/000/638/254/original/6de5c0a1-9b68-45de-91a6-9f4560dbddef.png)
- If you select Send To a form will appear where you can manually enter the address you would like the transcript sent to.
![Select Address section](https://media.screensteps.com/image_assets/assets/000/638/261/original/f4c8007b-8d6b-4329-8a6e-8691bfa6949f.png)
- After entering applicable address information, select the Submit button.
![Incomplete address will delay your request page](https://media.screensteps.com/image_assets/assets/000/638/259/original/acc268b1-0200-4083-8495-3908df758447.png)
- The Request Confirmation displays.
- View your transcript request details.
![Request Confirmation page](https://media.screensteps.com/image_assets/assets/000/638/251/original/4690f72d-cecb-4e28-868d-1f1b24f04ec4.png)
- Process complete.
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