Viewing Customer Payments

Purpose:  To view customer payments using ctcLink.

Audience:  Accounts Receivable staff

You must have at least one of these local college managed security roles:

  • ZC AR Customer Maintenance
  • ZD AR Inquiry
  • ZZ AR Customer Maintenance

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

ctcLink Receivables enables you to review a customer's payments. You can use the customer payments component to specify the payments that you need to view.

Viewing Customer Payments

Navigation: Accounts Receivables > Customer Accounts > Customer Information > Review Customer Payments

  1. The Customer Payments search page displays.  Use it to search for and view customer payments.  All the following search steps may not be mandatory, but will provide more defined search results.
  2. Enter Customer.
  3. Enter From Date.
  4. Enter To Date.
  5. Select Search.
  6. The Customer Payments page displays.  Use it to view customer payments.
  7. You can review summary information for each payment, and you can also select the More Info (more information) icon to view details about each payment.

Video Tutorial

The video below demonstrates the process actions described in steps listed above.  There is no audio included with this video.  Select the play button to start the video.

Video Tutorial via Panopto

View the link to Viewing Customer Payments. This link will open in a new tab/window.