9.2 Student Self-Service: Make a Payment

Purpose: Use this document as a reference for making payments to student accounts in ctcLink.

Audience: Students.

Make a Payment

Navigation:  Student Homepage

  1. From the Student Homepage, select the Financial Account tile.
     The image displays the ctcLink Student Homepage in ctcLink.
  1. The Account Balance page displays.
  2. Select the Payments dropdown.
Account Balance page
  1. Select Make a Payment.
Account Balance page
  1. The Specify Payment Amount page displays.
  2. Enter your Payment Amount, then select Next.
Specify Payment Amount page
  1. The Confirm Payment page displays.
  2. Select Continue to Make Payment.
Confirm Payment page
  1. The Billing Information page displays.
  2. Enter required fields:
    1. First Name
    2. Last Name
    3. Address
    4. City
    5. Zip/Postal Code
    6. Email
  3. Select Next.
Billing Information page
  1. The Payment Details page displays.
  2. Select Card Type.
  3. Enter Card Number.
  4. Enter Expiration Date.
  5. Enter CVN.
  6. Select Next.
Payment Details page
  1. The Review Your Order page displays.
  2. Select Finish.
Review Your Order page
  1. The Payment Result page confirms your successful payment or notifies you of an error.
Payment Result page
  1. Process complete.


Brandon Reed

Hello Leslie - This is a known issue with the most recent upgrade...our team is working on a fix.

In the meantime, the current work around options are:

1. Use Firefox or a browser other than chrome.
2. Enable/Allow Pop-ups
3. Use HighPoint mobile app

I hope these options work out for you, please let me know of any additional issues.


I can sign in but I haven't been emailed my ctclink. Whenever I log in my account doesn't show all the things on the student homepage.

Tanjagay Martin

Hello Chisom,
Thank you so much for your comment. The limited view you are experiencing is because you need to activate your ctcLink before logging in. First, if you have not received your ctcLink ID, please contact your college's Admissions Department. Next, after obtaining your ID, activate your ctcLink account (follow this guide http://ctclinkreferencecenter.ctclink.us/m/79750/l/1013111-9-2-activating-your-ctclink-account). Then, you will log in to your account. Once you are logged in, you will view your ctcLink Student Homepage. Thank you for your time! --Tanjagay Martin | ctcLink CS Core Trainer

Tanjagay Martin

Hello! If you cannot submit a payment, please get in touch with your college's student financials department.

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