9.2 Override File Status

Purpose: Use this document as a reference for how to change the status of a payment file.

Audience: Finance Supervisors

You must have at least one of these local college managed security roles:

  • ZZ Treasury Local Config

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Note: Only Finance Supervisors should perform this task as it is not a usual task.

Override File Status

Navigation:  NavBar > Navigator > Financial Gateway > Administration > Override Payment File Status

  1. Enter or select Bank SetID.
  2. Enter or select Bank Code.
  3. Enter or select From Date and To Date.
  4. Select Search.
  5. On the Payment Information tab, both the Current Status and New Status of the file are displayed.
  6. Enter "Error" in New Status.
  7. Select Save.
Override Payment File Status page
  1. Process complete.