9.2 Override File Status

Purpose: Use this document as a reference for how to change the status of a payment file.

Audience: Finance Supervisors

You must have at least one of these local college managed security roles:

  • ZZ Treasury Local Config

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Note: Only Finance Supervisors should perform this task as it is not a usual task.

Override File Status

Navigation: Financial Gateway > Administration > Override Payment File Status

  1. The Override Payment File Status page displays. Enter or select Bank SetID.
  2. Enter or select Bank Code.
  3. Enter or select From Date and To Date.
  4. Select the Search button.
  5. On the Payment Information tab, both the Current Status and New Status of the file are displayed.
  6. Enter "Error" in New Status.
  7. Select Save.
Override Payment File Status page
  1. Process complete.

Video Tutorial

The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.


Video Tutorial Via Panopto

View the external link to Override File Status. This link will open in a new tab/window.