9.2 Override File Status
Purpose: Use this document as a reference for how to change the status of a payment file.
Audience: Finance Supervisors
You must have at least one of these local college managed security roles:
- ZZ Treasury Local Config
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Note: Only Finance Supervisors should perform this task as it is not a usual task.
Override File Status
Navigation: Financial Gateway > Administration > Override Payment File Status
- The Override Payment File Status page displays. Enter or select Bank SetID.
- Enter or select Bank Code.
- Enter or select From Date and To Date.
- Select the Search button.
- On the Payment Information tab, both the Current Status and New Status of the file are displayed.
- Enter "Error" in New Status.
- Select Save.
- Process complete.
Video Tutorial
The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.
VIDEO COMING SOON!
Video Tutorial Via Panopto
View the external link to Override File Status. This link will open in a new tab/window.