Update Emergency Contacts

Purpose:  Use this document to reference how to update a student's emergency contacts through the Profile tile on the ctcLink Student Homepage.

Audience:  Students; Student Services staff.

Update Emergency Contacts

Navigation:  Student Homepage > Profile tile

  1. Select the Profile tile.
  2. The Personal Details page displays.
  3. Select Emergency Contacts.
  4. The Emergency Contacts page displays.
  5. Select an existing Contact to update their information, or select the Add (+) button to add a new emergency contact.
    • ➡️Note: You may experience issues when adding, updating, or removing Emergency Contact phone numbers. Changes may not always save correctly, and additional phone numbers may disappear after saving. If you experience an issue, contact your college for assistance.
  6. The Add Contact page appears when you add a new contact. When updating an existing contact, the contact's current information displays.
  7. Enter or update the Name.
  8. Enter or update the Relationship.
  9. Select the Preferred checkbox if this is your preferred emergency contact.
  10. Enter or update the Primary Phone Number.
  11. If needed, select Add Phone to add another phone number.
  12. Select Save.
  13. Review the saved contact information to make sure your changes display correctly. If your phone number changes are missing or incorrect, contact your college for assistance.
  14. The updated Emergency Contacts page displays.
  15. Process complete.
Edit Contact window showing emergency contact name, relationship, preferred status, and phone number.

Please contact your college if you need immediate assistance with ctcLink. Check out the contact information and highlights for each community and technical college.