9.2 Viewing Incomplete Deposits

Purpose:  View incomplete deposits using ctcLink.

Audience:  Accounts Receivable staff

ctcLink enables you to view incomplete deposits and review the in-process payment amounts.  You can also view a list of incomplete deposits entered by an operator or summarize the out-of-balance deposits.  You can review deposits only after these deposits have been made.

You must have at least one of these local college managed security roles:

  • ZD AR Inquiry

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Viewing Incomplete Deposits

Navigation:  NavBar > Navigator > Accounts Receivable > Payments > Review Payments > Incomplete Deposits

  1. The Incomplete Deposits page displays.
  2. Enter the applicable Business Unit.
  3. Use the Balance Status list to select the status of the incomplete deposits.  
  4. Select Search.
Incomplete Deposits page
  1. The updated Incomplete Deposits page displays.  Use the Incomplete Deposit area to view posted and unposted deposits that are not completely processed.  You can view the payment amount in a deposit that:
    • is still in process
    • summarize out-of-balance deposits (only)
    • or look at the list of incomplete deposits by user
  2.  The Balance column shows the status of deposit balances for the control totals entered on the Totals page.
updated Incomplete Deposits page
  1. Process complete.


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