Create Student Alert

Purpose: Use this document as a reference for creating a Student Alert in ctcLink.

Audience: Student Alert reviewer.

You must have at least one of these local college-managed security roles:

  • ZZ Student Alert Config
  • ZZ Student Alert User

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Overview

➡️Use the Create Student Alert page to assign an alert to a student record. Alerts are used to notify staff or students about important situations, required actions, or informational messages related to a student. Alerts may be associated with a specific term and class, and can include comments and internal responder notes.

Campus Community > Communications > Alerts > Create Student Alert

Add a New Student Alert Record

  1. On the Create Student Alert Add a New Value page displays.
  2. In the ID field, enter or look up 🔍 the the student’s ID.
  3. In the Institution field, enter or select the appropriate Institution.
  4. Select Add.
  5. The Submit Student Alert page displays the student's name, ID, and institution.

Enter Student Alert Details

  1. On the Submit Student Alert section, complete the following fields:
  2. Required Field:
    • Alert Code
      • Select an alert code from the drop-down list.
      • The alert code determines the type of notification being created (for example: academic warning, attendance concern, or general notification).
  3. Optional Fields:
    • Term
      • Enter or select the academic term associated with the alert.
      • Use when the alert applies to a specific term.
    • Class Nbr
      • Enter or select a class number.
      • Use when the alert applies to a specific class.
    • Comments
      • Enter comments describing the reason for the alert.
      • The character limit for student-visible comments is 254 characters, including spaces.
    • Include Comments in Student Notification
      • Select this checkbox to include the Comments in the student notification.
    • Notes to Responder
      • Enter internal notes intended for staff responding to the alert.
      • These notes are not visible to students.
Create Student Alert page showing fields for Alert Code, Comments, Term, Class Number, and Submit button.

Add Multiple Alerts (Optional)

  1. If more than one alert is needed for the same student, select the plus (+) icon to add another alert row.
  2. Enter the additional alert details.
  3. Repeat as needed.
  4. Use the minus (–) icon to remove an alert row if necessary.

Submit the Student Alert

  1. Review all entered information for accuracy.
  2. Select Submit.
  3. The student alert is saved.
Field Description
ID Student EMPLID used to identify the student receiving the alert.
Institution The institution associated with the student record.
Alert Code Identifies the type of alert being assigned. Required field.
Term Academic term associated with the alert. Optional.
Class Nbr Class number related to the alert. Optional.
Comments Message describing the alert reason.
Include Comments in Student Notification Determines whether comments are included in the student notification.
Notes to Responder Internal notes for staff responding to the alert.

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