9.2 Canceling Payments
Purpose: Use this document as a reference for how to Cancel a Payment in ctcLink
Audience: Travelers or managers
You must have at least one of these local college managed security roles:
- ZZ Expenses Processing
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Note: this process cancels an expense or cash advance set up for payment. This action generates the correct accounting entries associated with the cancellation. There are two types of cancellations: one with commitment control has to include reversal to the commitment control; and one set up without checking budget does not.
Canceling a Payment
Navigation: NavBar > Navigator > Travel and Expenses > Process Expenses > Expense Processing
Canceling With Commitment Control
- The Expense Transactions search page displays. Select the Add a New Value tab.
- Enter a Run Control ID value.
- Select Add.

- If you get a security message below; select OK and then select the tab Selected Business Units and enter the business unit.

- The Selected Business Units tab displays.
- Select Business Unit from the drop-down menu.
- The business unit Description populates automatically.
- If more than one business units need to be added, select the plus sign (+).
- Select Save.
- Select the Expense Processes tab.
- The Expense Processes tab displays. If the run control is new (like in this example) select Save then select Refresh to update the transaction counts.
- Check mark the box Cancel Payments.
- Select Run.
- The Process Scheduler Request page displays.
- Check mark the Description.
- Retain the default dates of today; or type over with a Run Date and Run Time that are appropriate.
- Select OK.
- The Expense Processes page displays.
- Note the Process Instance number.
- Select the Process Monitor link. Refer to Process Monitor QRG for instructions.
- Process complete.
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