9.2 Entering and Updating Phone Information (SEVIS)

Purpose: Use this document as a reference for entering and updating phone information in ctcLink.

Audience: College Staff responsible for maintaining student SEVIS information.

Entering and Updating Phone Information

Navigation: NavBar > Navigator > Campus Community > SEVIS > Personal Information > Add/Update a Person

  1. The Add/Update a Person search page displays.
  2. Enter Search Criteria to identify your student.
  3. Check the Include History option.
  4. Select the Search button.
Add/ Update search Criteria page displays
  1. The Add/Update a Person page displays.
  2. In the Phone section at the bottom left of the page.
  3. To add a phone number
    1. Click the Add button
    2. Select the Phone Type
    3. Input the Phone Number, Ext, and Country Code
    4. If applicable, select the Preferred checkbox
Click the ADD Icon in the Phone section to add a phone number
  1. To Update a phone number
    1. Identify the Phone Type to be changed.
    2. Overwrite the existing Phone Number, Ext and Country Code.
    3. If applicable, select the Preferred checkbox.
Overwrite the existing phone number to update
  1. To Delete a phone number
    1. Identify the Phone Type to be removed.
    2. Select the Delete a Row [-] icon to delete a phone number
Select the minus button to delete an existing phone number.
  1. Select Save when all changes are completed.
  2. Process complete.

Note: Students may only have one phone number per type and only one preferred phone number for all types.

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