Entering and Updating Phone Information (SEVIS)

Purpose: Use this document as a reference for entering and updating phone information in ctcLink.

Audience: College Staff responsible for maintaining student SEVIS information.

You must have at least one of these local college managed security roles:

  • ZC CC SOGI
  • ZC CS SEVIS
  • ZD CC SOGI
  • ZD CS SEVIS
  • ZZ CC SOGI
  • ZZ CS SEVIS

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

You must also set these SACR Security permissions:

Add/Update a Person

Navigation: Campus Community > SEVIS > Personal Information > Add/Update a Person 

  1. Navigate to Add/Update a Person.
  2. On the Search page:
    • Enter search criteria to identify the student.
    • Select Include History.
    • Click Search.

Add a Phone Number

  1. On the Add/Update a Person page, scroll to the Phone section (bottom left).
  2. Click the Add [+] button.
  3. Enter phone details:
    • Phone Type 💡A student may only have one phone number per type.
    • Phone Number, Extension, and Country Code
    • If applicable, select the Preferred checkbox.💡Only one phone number may be marked as Preferred across all types.
Phone section

Update a Phone Number

  1. Locate the phone record by Phone Type.
  2. Overwrite the existing:
    • Phone Number
    • Extension
    • Country Code
  3. If applicable, select the Preferred checkbox.

Delete a Phone Number

  1. Locate the phone record by Phone Type.
  2. Click the Delete a Row [-] icon to remove the phone number.
click the minus button to delete a row

Save the Record

  1. After adding, updating, or deleting, select Save.
  2. Process complete. 

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