Manage Service Indicators Overview Video (9.0)
Purpose: Overview of Managing Service Indicators within Campus Community in ctcLink.
Audience: Student Services Staff
Click the link below to view video.
ctcLink Reference Center
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Topics
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Personal Information 35
- Searching for Records (Using Search/Match)
- Using Add/Update a Person
- Entering Citizenship and Passport Data
- Entering Residency
- Updating Visa/Permit Types
- Enter Ethnicity Information
- 9.2 Entering Student Immunization and Health Information (COVID-19)
- Update Names Information
- 9.2 Updating Date of Birth
- 9.2 Updating Phone Information
- 9.2 Enter Relation with Institution
- 9.2 Enter Work Experience
- View Existing Accommodation Data
- Entering an External System ID - DOC
- Entering an External System ID
- Entering an External System ID - Merit System Stars ID
- Entering Decedent Data
- Processing a Deceased Student Record
- 9.2 Entering Language Information
- 9.2 Entering Relationships
- View Audiometric Exam Information
- Entering Athletic Participation
- 9.2 Entering Driver's License Data
- View Eye Exam Information
- Entering Honors and Awards
- 9.2 Entering Licenses and Certificates
- 9.2 Entering Memberships
- Entering Personal Identification Numbers
- View Physical Exam Information
- 9.2 Entering Publications
- View Respiratory Exam Information
- FERPA Quick Entry
- Tracking Student Activities
- Using External Search/Match
- Viewing a List of Relationships
-
Organization Data 1
-
Service Indicators 7
- Setting Up Service Indicator Codes and Reasons
- Setting and Releasing Academic Standing Service Indicators
- Add, Edit, and Release Service Indicators
- View Service Indicator History
- Batch Processing Service Indicators
- Managing Service Indicators (Financial Aid)
- How to Let Students Opt Out of Receiving Communications from Your College
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SEVIS - Bio/Demo 10
- 9.2 Add an Individual to the System (SEVIS)
- 9.2 Add Student Legal Name (SEVIS)
- 9.2 Add Birth Information (SEVIS)
- 9.2 Entering and Updating Phone Information (SEVIS)
- 9.2 Add Student Permanent Address (SEVIS)
- 9.2 Update Home Address (SEVIS)
- 9.2 Remove Home Address (SEVIS)
- 9.2 Entering and Updating Electronic Address (SEVIS)
- 9.2 Entering SEVIS Citizenship/Passport Data
- 9.2 Enter SEVIS Visa Permit Data
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SEVIS - Record Components 14
- Opting-in to Use SEVIS Batch Functionality in PeopleSoft
- Entering SEVIS I-20 Data
- 9.2 Importing SEVIS I-20 Data
- Exporting Data to SEVIS and/or SEVIS Master
- 9.2 Run the SEVIS Alerts Process
- 9.2 Viewing SEVIS Alerts
- 9.2 Understanding SEVIS Event Triggers/Conditions in PeopleSoft (F/M)
- 9.2 View and Add Full Course Exceptions for an Individual Student (SEVIS)
- 9.2 Employment Authorizations (SEVIS)
- 9.2 Manually Add SEVIS Alert
- 9.2 Manually Enter SEVIS ID
- 9.2 Add Full Course Exceptions in Batch (SEVIS)
- 9.2 Viewing SEVIS Events History
- 9.2 Viewing SEVIS Master Component
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Resources 16
- Run the Plan Inventory Report
- Run the BCS_SEC_SACR Report
- 9.2 Run the BCS_SR_BEDAT Report
- How to Let Students Opt Out of Receiving Communications from Your College
- Campus Community Overview Video (9.0)
- Student Services Center Video (9.0)
- Using 3Cs Overview Video (9.0)
- Manage Service Indicators Overview Video (9.0)
- Personal Information Overview Video (9.0)
- Organization Data Overview Video (9.0)
- Searching for Records (Using Search/Match) Video (9.0)
- Fluid Homepage Navigation Preferences Video
- 9.2 Run the Student Schedule Batch - BCS_STDNTSCD Report
- 9.2 Run the BCS_SR_BEDAT Report
- 9.2 Run the Student Schedule Batch - BCS_STDNTSCD Report
- Set Up Recurrences for Jobs
Colors and button shapes may appear differently in QRGs compared to the live PeopleSoft environment, but functionality has not been affected by the latest PeopleTools upgrade. Please refer to the Fundamentals section of the Reference Center for images of several current system pages.
QRGs are intended to provide a quick walk-through for college staff performing a business process in ctcLink and do not necessarily provide a comprehensive explanation of all possible scenarios. Updates to Reference Center materials are made continuously, so please check back frequently for the most current information.
Other Resources
Welcome to ctcLink (Start Here!)
- Intro to ctcLink
- Onboarding Training Materials and Applications
- Fundamentals
- Crosswalks & Glossaries
- ctcLink Service Desk/Ticketing System
Process Alignment
- Project Overview
- Process Alignment Task Forces
- Utilization Dashboards
Resources
- 25Live (Software)
- Commonly Used Reports and Processes
- Data Services
- Governance
- ctcLink Enhancement Requests
- Legacy Access
- Megamation (Software)
- Navigation Paths
- PeopleSoft Security
- PMO - Project Information
- Testing (Current Activities)
- Training Videos
9.2 Campus Solutions
- 9.2 CS - Academic Structure
- 9.2 CS - Academic Advisement
- 9.2 CS - Admissions
- CS Business Process Maps (Flow Charts)
- 9.2 CS - Campus Community
- CS - 3Cs: Comments, Communications and Checklists
- 9.2 CS - Continuing Education
- 9.2 CS Fundamentals
- 9.2 CS - Curriculum Management
- HighPoint Campus Experience (HCX)
- 9.2 CS - Student Records
- 9.2 CS - Campus Solutions Resources
9.2 Finance
- 9.2 FIN - Finance Fundamentals
- 9.2 FIN - Finance Navigation Resources
- 9.2 FIN - Accounts Payable
- 9.2 FIN - Accounts Receivable
- FIN - Asset Management
- 9.2 FIN - Billing
- 9.2 FIN - Budget/Budgeting (Commitment Control)
- 9.2 FIN - Budget Security
- FIN - Delegations
- FIN - Travel & Expenses
- 9.2 FIN - General Ledger
- 9.2 FIN - Grants/Contracts
- FIN - Project Costing
- 9.2 FIN - Purchasing
- FIN - PBCS (Planning Budgeting Cloud Services)
- 9.2 FIN - Treasury - Cash Management
- 9.2 FIN - Finance Resources
- 9.2 FIN - Closing Periods and Years Procedures
- FIN Business Process Maps (Flow Charts)
9.2 Financial Aid
- FA - User Set Up
- FA - Student Access
- 9.2 FA - Viewing Financial Aid Pages
- FA - ISIR Processing
- 9.2 FA - Managing 3Cs
- FA - Financial Aid Term
- FA - Budgets
- 9.2 FA - Packaging and Awards
- 9.2 FA - SAP
- FA - Service Indicators/User Edit Messages
- FA - Disbursement
- FA - Pell
- 9.2 FA - Loans
- 9.2 FA - Return to Title IV
- 9.2 FA - Federal and State Reporting
- 9.2 FA - Reconciliation
- 9.2 FA - Financial Aid Business Process Guides
- FA - Financial Aid Resources
9.2 Human Capital Management
- 9.2 HCM - Absence Management
- 9.2 HCM - Benefits
- 9.2 HCM - FWL (Faculty Workload)
- HCM Business Process Maps (Flow Charts)
- 9.2 HCM - HR Core
- 9.2 HCM - Payroll
- 9.2 HCM - TAM (Talent Acquisition Management)
- 9.2 HCM - Time & Labor
- 9.2 HCM - Human Capital Management Resources
9.2 Self Service
- 9.2 Faculty Self Service
- Financials Employee Self Service
- 9.2 HCM Employee Self Service
- 9.2 Manager Self Service
- 9.2 Student Homepage
- 9.2 Advisor Homepage
- 9.2 CS Staff Homepage
9.2 Student Financials
- SF - 1098-T's
- SF - Cashiering
- SF - Collections
- SF - General Ledger Interface
- SF - Payment Plans
- SF - Refunds
- SF - Running Start
- SF - Term Rollover and Fees
- SF - Third Party Contracts
- SF - Tuition Calculation
- SF - Student Financials Resources
Archived Project Materials
- Implementation Project Archives
- Local Configuration Guides Project Archives
- Testing Project Archives
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