Manage Service Indicators Overview Video (9.0)
Purpose: Overview of Managing Service Indicators within Campus Community in ctcLink.
Audience: Student Services Staff
Click the link below to view video.
ctcLink Reference Center
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Topics
- Addresses 5
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Personal Information
35
- 9.2 Searching for Records (Using Search/Match)
- 9.2 Using Add/Update a Person
- 9.2 Entering Citizenship and Passport Data
- 9.2 Entering Residency
- 9.2 Enter Visa Permit Data
- 9.2 Enter Ethnicity Information
- 9.2 Entering Student Immunization and Health Information (COVID-19)
- 9.2 Update Names Information
- 9.2 Updating Date of Birth
- 9.2 Updating Phone Information
- 9.2 Enter Relation with Institution
- 9.2 Enter Work Experience
- 9.2 Entering Accommodation Data
- 9.2 Entering an External System ID - DOC
- 9.2 Entering an External System ID
- 9.2 Entering an External System ID - Merit System Stars ID
- 9.2 Entering Decedent Data
- 9.2 Entering Language Information
- 9.2 Entering Relationships
- 9.2 Entering Audiometric Exam Information
- 9.2 Entering Athletic Participation
- 9.2 Entering Driver's License Data
- 9.2 Entering Eye Exam Information
- 9.2 Entering Honors and Awards
- 9.2 Entering Licenses and Certificates
- 9.2 Entering Memberships
- 9.2 Entering Personal Identification Numbers
- 9.2 Entering Physical Exam Information
- 9.2 Entering Publications
- 9.2 Entering Respiratory Exam Information
- 9.2 FERPA Quick Entry
- 9.2 Tracking Student Activities
- 9.2 Uploading a Student’s Photo
- 9.2 Using External Search/Match
- 9.2 Viewing a List of Relationships
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3C's - Checklists, Communications and Comments
9
- 9.2 Accommodation Letter Template
- 9.2 Adding a Communication (Financial Aid)
- 9.2 Checklists - Assigning and Managing Checklists and Checklist Items
- 9.2 Checklists - Updating Items - by Item
- 9.2 Checklists - Updating Items - by Person
- 9.2 Comments - Entering and Updating Comments
- 9.2 Communications - Running the Communication Generation Process
- 9.2 Completion of Incomplete Coursework
- 9.2 1098-T Set Up and Sending Missing National ID (SSN) Communications
- Student Activity Guide 6
- Events & Committees 8
- Organization Data 1
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Service Indicators
8
- 9.2 Batch Processing Service Indicators
- 9.2 Entering Service Indicator Data
- 9.2 Managing Service Indicators (Financial Aid)
- 9.2 Setting and Releasing Academic Standing Service Indicators
- 9.2 View Service Indicator History
- 9.2 View, Add, and Release Service Indicators
- 9.2 Setting Up Service Indicator Codes and Reasons
- How to Let Students Opt Out of Receiving Communications from Your College
- Student Services Center 4
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SEVIS - Bio/Demo
11
- 9.2 Add an Individual to the System (SEVIS)
- 9.2 Add Student Legal Name (SEVIS)
- 9.2 Add Birth Information (SEVIS)
- 9.2 Entering and Updating Phone Information (SEVIS)
- 9.2 Add Student Permanent Address (SEVIS)
- 9.2 Update Home Address (SEVIS)
- 9.2 Remove Home Address (SEVIS)
- 9.2 Add Student Mailing Address (SEVIS)
- 9.2 Entering and Updating Electronic Address (SEVIS)
- 9.2 Entering SEVIS Citizenship/Passport Data
- 9.2 Enter SEVIS Visa Permit Data
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SEVIS - Record Components
14
- 9.2 Opting-in to Use SEVIS Batch Functionality in PeopleSoft
- 9.2 Entering SEVIS I-20 Data
- 9.2 Importing SEVIS I-20 Data
- 9.2 Exporting Data to SEVIS and/or SEVIS Master
- 9.2 Run the SEVIS Alerts Process
- 9.2 Viewing SEVIS Alerts
- 9.2 Understanding SEVIS Event Triggers/Conditions in PeopleSoft (F/M)
- 9.2 View and Add Full Course Exceptions for an Individual Student (SEVIS)
- 9.2 Employment Authorizations (SEVIS)
- 9.2 Manually Add SEVIS Alert
- 9.2 Manually Enter SEVIS ID
- 9.2 Add Full Course Exceptions in Batch (SEVIS)
- 9.2 Viewing SEVIS Events History
- 9.2 Viewing SEVIS Master Component
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Resources
11
- How to Let Students Opt Out of Receiving Communications from Your College
- 9.2 Run the BCS_SEC_SACR Report
- Campus Community Overview Video (9.0)
- Student Services Center Video (9.0)
- Using 3Cs Overview Video (9.0)
- Manage Service Indicators Overview Video (9.0)
- Personal Information Overview Video (9.0)
- Organization Data Overview Video (9.0)
- Searching for Records (Using Search/Match) Video (9.0)
- Fluid Homepage Navigation Preferences Video
- 9.2 Run the BCS_SR_BEDAT Report
Other Resources
User Acceptance Testing
- DG6 User Acceptance Testing for FIN
- DG6 User Acceptance Testing for HCM
- DG6 User Acceptance Testing for CS
- User Acceptance Testing - Other Resources
- PBCS (Planning Budget Cloud Service)-(Budget Development Tool) - User Acceptance Testing
Resources
- Welcome to ctcLink
- Governance
- Spring Term Shift
- Parallel Testing
- Post Go-Live Resources
- ctcLink Document Repository (cDR)
- PeopleSoft Security
- Commonly Used Reports and Processes
- Data Services
- Legacy to PeopleSoft Conversion Data Validation
- Crosswalks & Glossaries
- Remediation
- Process Scheduling
- Navigation Paths
- 25Live
- Megamation
- Training Videos
- Project Implementation Information
- Business Analyst Boot Camp
- Additional Resources
9.2 Campus Solutions
- 9.2 CS - Academic Structure
- 9.2 CS - Academic Advisement
- 9.2 CS - Admissions
- CS Business Process Maps (Flow Charts)
- 9.2 CS - Campus Community
- 9.2 CS - 3Cs: Comments, Communications and Checklists
- 9.2 CS - Continuing Education
- CS Fundamentals
- 9.2 CS - Curriculum Management
- 9.2 CS - Fundamentals
- Mobile (HCX)
- 9.2 CS - Student Records
- 9.2 CS - Campus Solutions Resources
9.2 Finance
- 9.2 FIN - Accounts Payable
- 9.2 FIN - Accounts Receivable
- 9.2 FIN - Asset Management
- 9.2 FIN - Billing
- 9.2 FIN - Budget/Budgeting (Commitment Control)
- 9.2 FIN - Budget Security
- 9.2 FIN - Treasury - Cash Management
- 9.2 FIN - Closing Periods and Years Procedures
- 9.2 FIN - Delegations
- 9.2 FIN - Expenses
- 9.2 FIN - General Ledger
- 9.2 FIN - Grants/Projects/Contracts
- 9.2 FIN - Project Costing
- 9.2 FIN - Purchasing
- 9.2 FIN - Finance Overview Videos
- 9.2 FIN - Finance Resources
- FIN - PBCS (WORK IN PROGRESS)
- FIN Business Process Maps (Flow Charts)
9.2 Financial Aid
- 9.2 FA - Budgets
- 9.2 FA - Disbursement
- 9.2 FA - Financial Aid Business Process Guides
- 9.2 FA - Financial Aid Term
- 9.2 FA - ISIR Processing
- 9.2 FA - Loans
- 9.2 FA - Managing 3C's
- 9.2 FA - Packaging and Awards
- 9.2 FA - SAP
- 9.2 FA - Service Indicators/User Edit Messages
- 9.2 FA - Student Access
- 9.2 FA - User Set Up
- 9.2 FA - Return to Title IV
- 9.2 FA - Viewing Financial Aid Pages
- 9.2 FA - Federal and State Reporting
- 9.2 FA - COD Reporting
- 9.2 FA - Dual Processing
- 9.2 FA - Reconciliation & Reporting
- 9.2 FA - Financial Aid Resources
9.2 Human Capital Management
- 9.2 HCM - Absence Management
- 9.2 HCM - Benefits
- 9.2 HCM - FWL (Faculty Workload)
- HCM Business Process Maps (Flow Charts)
- 9.2 HCM - HR Core
- 9.2 HCM - Payroll
- 9.2 HCM - TAM (Talent Acquisition Management)
- 9.2 HCM - Time & Labor
- 9.2 HCM - Human Capital Management Resources
9.2 Self Service
- 9.2 Employee Self Service
- 9.2 Faculty Self Service
- 9.2 Manager Self Service
- 9.2 Student Home Page
- 9.2 Advisor Homepage
- 9.2 CS Staff Homepage
9.2 Student Financials
- 9.2 SF - Cashiering
- 9.2 SF - Collections
- 9.2 SF - General Ledger Interface
- 9.2 SF - Payment Plans
- 9.2 SF - Refunds
- 9.2 SF - Term Rollover & 1098T
- 9.2 SF - Third Party Contracts
- 9.2 SF - Tuition Calculation
- 9.2 SF - Student Financials Resources
Service Desk
- ctcLink ServiceDesk/Ticketing System
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