Using External Search/Match

Purpose: Use this document to perform an external search/match in ctcLink.

Audience: Student Records Staff.

You must have at least one of these local college managed security roles:

  • ZC CC Personal Information
  • ZD CC Personal Information
  • ZZ CC Pers Info NID Update
  • ZZ CC Personal Information

You must also set these SACR Security permissions:

If you need assistance with the above security roles or SACR settings, please contact your local college supervisor or IT Admin to request role access

Navigation: Campus Solutions Administrator > Right NavBar > Navigator > Campus Community > Personal Information > Search/Match Integrated

You must always run the Search/Match process before adding a New Application. The creation of duplicate IDs is highly detrimental to Records and Financial Aid, especially in a global system. 

  1. The Search/Match Integrated search page displays.
  2. Select the Search Type list and choose the Person item from the drop-down menu.
  3. Enter the desired information into the Search Parameter field.
  4. Select the Search button.

Use the Search Criteria page to enter criteria to search for duplicate person or multiple person records contained inside an external system.

  1. The Search/Match Integrated search page displays.
  2. Enter the desired information into the Search Result Code field.
  3. Enter the desired information into the following:
    • First Name Search field
    • Last Name Search field
    • Gender field
  4. Select the Search button to access the integrated Search Results page that you can use to view Search/Match results of an external system search and investigate potential duplicate IDs.
Search/Match Search Criteria

Choosing the Detail link and viewing the Add/Update a Person page requires that you hold at least one of these local college managed security roles.

  • ZC CC Personal Information
  • ZD CC Personal Information
  • ZZ CC Personal Information
  1. If matches are found, select the Detail link to view the matching person record(s) to determine if it is a match. The Add/Update a Person page will open in a new window.

Note: The "Person Organization Summary" link under the Additional Information tab links to HCM. This link is non-functional for staff who do not have access to employment records in HCM. HCM employment records are not necessary to run Search/ Match.

  1. If the person is a match, close the new window and select Carry ID to use a found ID.
  2. The user may enter alternative details about the individual if no matches are found.
  3. Or, if no additional details available, user can navigate to page to add a New Applicant, Prospect or Person record.

Process complete.