9.2 Update Home Address (SEVIS)

Purpose: Use this document as a reference for updating the home address type in ctcLink.

Audience: College staff responsible for maintaining student SEVIS information.

You must have at least one of these local college managed security roles:

  • ZC CC SOGI
  • ZC CS SEVIS
  • ZD CC SOGI
  • ZD CS SEVIS
  • ZZ CC SOGI
  • ZZ CS SEVIS

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

A person record must exist for the individual receiving the address modification in order to proceed with this process.

A home address must be an address within the United States to proceed with this process.

Update Home Address (SEVIS)

Navigation: NavBar > Navigator > Campus Community > SEVIS > Personal Information > Add/Update a Person

  1. The Add/Update a Person search page displays.
  2. Enter Search Criteria to identify your student.
  3. Check the Include History option.
  4. Select Search.
  1. The Add/Update a Person page displays.
  2. Select the Addresses tab.
  1. The student’s Current Addresses will be listed for the student at the top of the page.
  2. Click on the "Edit/View Address Detail" link for the Home address type.
  1. The Address History page will display. 
  2. Select the [+] plus sign button to add a row.
  1. Two address rows will now display for home address type.
  2. Effective Date will default to today’s date.
  3. Status will default to Active.
  4. The Address in the new row will match the original address listed in first row of data.
  1. Select the lookup tool on the Country field and select USA.
  2. The address will now be blank for this new row.
  3. Ensure the Status remains Active.
  4. Select the “Update Addresses” link.
  1. The Edit Address page will display. 
  2. Enter the student’s U.S. Home Address.
    • Address 2, Address 3, and County fields are not required
  3. Select OK.

Sometimes, a student will provide a valid address that isn't recognized by Clean Address. This often happens when an apartment or home is under new construction. In cases where you've verified that a student's address is accurate and isn't recognized by Clean Address, bypass Clean Address by following the steps in this QRG Bypass Clean Address.

  1. The Address History page displays.
  2. The U.S. address is listed for the new address row. 
  3. Select OK.
  1. The Add/Update a Person page displays and defaults to the Addresses tab. 
  2. The new U.S. address is displayed for the Home Address Type.
  1. Scroll to the bottom of the page and click “Save” to save changes.
  1. The process to Update Home Address is not complete.
  2. End of procedure.

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