Add Student Mailing Address
Purpose: Use this document as a reference for adding additional address types in ctcLink.
Audience: College Staff responsible for maintaining student information.
You must have at least one of these local college managed security roles:
- ZC CC Personal Info Student
- ZD CC Personal Info Student
- ZZ CC Personal Info Student
- ZZ CC Pers Info NID Update
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
You must also set these SACR Security permissions:
A person record must exist for the individual receiving the address modification to proceed with this process. See QRG: Adding Applications Manually without a Fee.
Add Student Mailing Address
Navigation: Campus Community > Personal Information (Student) > Biographical (Student) > Addresses/Phones > Addresses
- Enter Search Criteria to identify your student.
- Check the Include History option.
- Select the Search button.
- The Addresses page displays.
- The student’s Current Addresses will be listed for the student at the top of the page.
- There are two options for adding a new mailing address:
- Option 1: The mailing address matches a current address listed for the student, or
- Option 2: The mailing address does not match a current address listed for the student.
Option 1: The mailing address matches a current address listed for the student.
- Under Current Addresses, select the Address Type that will match the mailing address.
- The address type you selected will now display under the Add Address section.
- Select the “Mailing” option under the Add Address Types section.
- Select Submit.
- The Mailing Address will now appear under Current Addresses.
- Under the Add Addresses section, the Submit button will now be grayed out.
- Under the Add Address Types section, an asterisk appears next to Mailing.
Option 2: The Mailing address does not match a current address listed for the student.
- Select Edit Address to enter the address fields next.
- Under Add Address section, select “Edit Address.”
- The Edit Address page displays.
Note: When searching for the England, select GBR (United Kingdom) to open the address fields. PeopleSoft delivers foreign address formats to conform to the customary address format of the specified country. Below is a helpful crosswalk for staff to use when determining where to enter values in PeopleSoft foreign address fields.
- Enter the mailing address as completely as possible in the fields.
- Select OK.
- If Clean Address cannot validate a legitimate address, authorized staff may use the FORCE VALID bypass to enter the address. Use this option only after confirming the address is accurate and cannot be accepted through standard address entry pages. Refer to the Bypass Clean Address Validation QRG for security requirements and step-by-step instructions.
- Select the “Mailing” option under the Add Address Types section.
- Select Submit.
- The Mailing Address will now appear under Current Addresses at the top of the page.
- Under the Add Address Types section, an asterisk will appear next to Mailing.
- Select Save at the bottom of the page.
- Process complete.
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