9.2 Managing Service Indicators (Financial Aid)
Purpose: Use this document as a reference for how to Manage Service Indicators in ctcLink.
Audience: FA Counselor/Technician
Managing Service Indicators (Financial Aid)
Adding a Service Indicator
Navigation: NavBar > Navigator > Campus Community > Service Indicators (Student) > Manage Service Indicators
Navigation: NavBar > Navigator > Campus Community > Service Indicators > Person > Manage Service Indicators
- The Manage Service Indicators search page displays.
- Enter the Student ID.
- Select the Search button.
- The Manage Service Indicators page displays.
- Select Add Service Indicator to display the Add Service Indicator page.

- The Add Service Indicator page displays.
- Complete the following fields:
- Institution
- Service Indicator Code
- Reason
- Start Term
- Start Date
- End Date
- Department
- The Lookup Tool next to each field can be used to find the desired codes. Additional codes are listed at the end of this document.
- Select OK to add the Service Indicator.

- The Manage Service Indicators page displays with the newly entered Service Indicator information.

- Process Complete.
Releasing a Service Indicator
Navigation: NavBar > Navigator > Campus Community Service Indicators (Student) > Manage Service Indicators
Navigation: NavBar > Navigator > Campus Community > Service Indicators > Person > Manage Service Indicators
- The Manage Service Indicators search page displays.
- Enter the Student ID.
- Select the Search button.
- The Manage Service Indicators page displays.
- Select the Code link in the Service Indicator Summary section.

- The Edit Service Indicator page displays.
- Select the Release button.

- A confirmation message appears.
- Select the OK button.

- The Manage Service Indicator page displays.

- Process complete.
FA Service Indicator and Reason Codes


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