9.2 Searching for Records (Using Search/Match)

Purpose: Use this document as a reference for searching for records in ctcLink.

Audience: ctcLink staff

The Search/Match search page is different from a standard search page.  This allows users to search for IDs in the system without being limited to individual page results.  

Searching for Records

Navigation:  NavBar > Navigator > Campus Community > Personal Information > Search/Match

You must always run the Search/Match process before adding a New Application. The creation of duplicate IDs is highly detrimental to Records and Financial Aid, especially in a global system.  If a duplicate record is found, please report this to the ERP support team to evaluate records across institutions and merge data.  

  1. The Search/Match search page displays.
  2. Enter Search Type. Choose either "Person" (i.e. student, staff or faculty)  or "Organization" (other colleges, universities or external associated organizations), as "Applicant" refers to applicants in HR.
  3. Enter Search Parameter. Search parameters define the fields that will be available in your search.  Use "PSCS_Traditional" for a basic person search.
  4. Select Search.
Search/Match search page
  1. The Search Criteria page displays.
  2. In the Search Result Rule section, enter the Search Result Code, which determines the fields displayed in your results.
  3. In the Search Criteria section, enter the information available on the person or organization being searched.
    • If searching for a student with no first name, enter the wildcard ‘%’ into the First Name field, and the known last name into the Last Name field. The results returned will include a list of all students with the same last name, regardless of whether the first names match, differ, or are blank. They can then be sorted by first name to identify students with a First Name value of “-“.
  4. The Search Order section displays the combinations of information the Search/Match will attempt to match a person on based on the criteria entered.
  5. Select Search.

Note: The Selective Search buttons are activated only if you tab out of the corresponding Search Criteria field above. They will not be activated if you enter data in a search criteria field and manually move your cursor to another field.

Search Criteria page
  1. The Search Results page displays.
  2. Select Carry ID to transfer the desired ID number to your next ctcLink page.

Note: The number displayed after Number of IDs Found might be less than the count of search results displayed. This is because the search results might include the same ID number multiple times.

In addition, the"Person Organization Summary" link under the Additional Information tab links to HCM. This link is non-functional for staff who do not have access to employment records in HCM. HCM employment records are not necessary to run Search/ Match.

Search Results page

To summarize, you can maintain the integrity of your database by taking measures to minimize duplicate or multiple records. Use the Search/Match feature to define criteria for checking for duplicate or multiple entries of individuals.

  1. Process complete.

2 Comments

Ann Witt

I'm not sure as program coordinator, or as the one that starts and submits the paperwork if i will be updating the system or if this is done in HR

Corinne Taylor

Hi Ann,
Many functions are dependent on college process, meaning that the business process approved by individual colleges would be used. Please check what business process has been established at your college for specific functions.
If you have other questions, feel free to reach out to us again!
Thank you!

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