9.2 Updating a Student Address

Purpose: Use this document as a reference for how to update a student address in ctcLink.

Audience: College staff responsible for maintaining student information.

  • Consider if General Delivery meets the person's needs or is appropriate as a temporary entry. 
  • When entering a Private Mailbox Address (PMB), PeopleSoft saves the PMB on the Address 1 line.

Updating a Student Address

Navigation:  NavBar > Navigator > Campus Community > Personal Information (Student) > Biographical (Student) > Addresses/Phones > Addresses

  1. The Addresses search page displays.
  2. Enter Search Criteria to identify your student.
  3. Select Search.
Addresses search page
  1. The Addresses page displays.
  2. Select Edit/View Address Detail.

Note:  PeopleSoft delivers foreign address formats to conform to the customary address format of the specified country. Below is a helpful crosswalk for staff to use when determining where to enter values in PeopleSoft foreign address fields.

Addresses page
  1. The Address History page displays.
  2. Select the Add a New Row [+] icon.
Address History page
  1. A new row displays.
  2. Enter Effective Date.
  3. Select Update Addresses.
Address History page
  1. The Edit Address page displays.
  2. Enter the address.
  3. Select OK.

If you cannot save your address, confirm your address by checking the accuracy of your address. You can still keep the address due to an error--select the Change Country link and choose your country. This will allow you to bypass the error before clicking OK.

Edit Address page
  1. If the address entered is not valid, the system will provide suggestions.
Address Warning prompt
  1. The Address History page displays.
  2. Select OK.
Address History page
  1. The Addresses page displays.
  2. Select Save.
Addresses page
  1. Process complete.

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